Microsoft Dynamics GP Distribution Consultants and Microsoft Dynamics CRM Consultants:
This is an exciting opportunity to join a vibrant, fast-growing and entrepreneurial organization that has specialized in accounting and ERP systems since the year 2000. You will benefit from ongoing career development, technical training and a fast-paced schedule in a professional and friendly team environment. Our primary market is the provision of Microsoft Dynamics GP solutions, and we are always looking for quality Microsoft Dynamics GP consultants. Your role as an IES consultant will encompass implementation planning, prototyping, installation, customer training, data conversion, report writing, go-live and ongoing client support. You will ensure the smooth delivery of the full project life cycle for a range of clients in the manufacturing, distribution and service sectors. You will be joining a successful Microsoft Dynamics GP team with a strong work ethic and a company that encourages a good work/life balance, You will be encouraged to develop your professional technical and consulting skills. This is a fantastic opportunity to join a fast expanding Microsoft Dynamics GP solution provider based in Florida. Get in touch with us today!
Posted date: 4/27/2010:
The CRM Consultant will participate in the project planning and implementation of Microsoft Dynamics CRM, and specifically, assist in the integration of software and customer requirements by translating business needs into solutions available within the Microsoft Business Solutions modules, third party products, or proprietary modifications, and perform routine operational and administrative functions for all phases of a project.
Responsibilities:
- Investigates, analyzes, and resolves business issues with selected software products.
- Researches solution alternatives by assembling, organizing, and summarizing findings.
- Briefs team on issues and proposed solutions.
- May lead departmental or small-scale projects (may supervise 1-2 consultants).
- Follows established implementation standards (Sure Step).
- Assists in developing test plans, task sheets and ensures solutions are tested and perform according to the specifications.
- Assists in preparation of client reports.
- Produces end-user and requirements documentation.
- Works with project leader to keep projects on schedule and recommend needed action to meet deadlines.
- Performs sales support on standard systems as directed by answering application questions, preparing packaged presentations, and running demonstrations.
- Works with Managing Consultants to identify medium and large size project requirements, gather data for specification preparation, and prepare labor time estimates.
- Leads user training of the new solution implemented within the client environment.
- Assists in the creation of the support (on-going maintenance) plan for the new solution.
- Provides input to the change management, issues tracking, risk management and communications plan for the project.
Requirements:
- A Bachelors Degree in Computer Science or related area
- At least one year of experience in focus application and software implementation.
- Special emphasis will be placed on candidates with the following areas of knowledge:
- CRM
- Field Service
- Project Services
- Knowledge of .NET and/or web programming languages, Microsoft SQL Server, SSRS
- A minimum of 3 years of relevant experience as software implementation consultant, in a consulting or internal support capacity.
- Knowledge of Microsoft Dynamics CRM is essential
- Knowledge of Microsoft Sure Step implementation methodology is helpful
- Knowledge of the company’s current products and services.
- Knowledge of basic sales techniques and practices.
- Skill in planning, organizing, and managing time across multiple tasks.
- Skill in understanding client needs and providing quality customer service.
- Skill in verbal and written communication: to analyze, interpret, and present client needs and technical product and service information.
- Ability to produce project deliverables (design, installation, documentation, reports, etc.) in accordance with Sure Step or equivalent project methodology.
- Ability to constructively participate in team meetings and brainstorming sessions.
- Ability to effectively discuss portions of focus application features with clients.
- Ability to work in fast paced environment with minimal supervision.
- Ability to travel up to 25%
- A positive, engaging and self-motivated personality
- Excellent presentation and communication skills, both verbal and written
- Strong interpersonal and leadership skills
- Demonstrated ability to work well in a team environment both within the project team and with the client’s staff
- A passionate desire for excellence in the client service delivery experience
- Ability to engage in local and regional travel with the possibility of some national travel.
CONTACT US:
IES
Manager of Recruitment Department
2500 Weston Road
Weston, FL 33331
| Phone: |
(954) 888-9223 |
| Fax: |
(954) 888-9005 |
| Email: |
hr@iescrm.com |
|
