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Events
IES is specialised in system implementations with solutions based on Microsoft Dynamics GP (formerly Great Plains) Microsoft Dynamics CRM . IES proposes system integration which enable you to save money and ensure greater accuracy of data across all systems |
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Microsoft Dynamics CRM: Departmental Deep Dive |
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In the first session of this two part series, we discussed how Microsoft CRM 4.0 can benefit your company’s organizations at a high level. In this session, we will drill down on how Microsoft CRM 4.0 can assist your IT department in making sure that Microsoft CRM 4.0 fits your organization’s requirements, how it can simplify your marketing efforts with defined and assigned tasks, how it can add easy business processes to make your sales efforts more profitable, and lastly how it can simplify your service department by adding business processes to quickly and effectively service your customers. |
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Date & Time: 02/18/2010 11:00 AM - 12:00 PM Pacific |
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Welcome Time: 10:30 AM Pacific |
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Microsoft Dynamics CRM: What's in it for YOU? |
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Are you tired of hearing sales pitches for product solutions that do not tailor to your specific needs? In this webcast, you will learn what Microsoft Dynamics CRM can do for YOU and your company across all areas of your business. Find out how Microsoft Dynamics CRM is able to give you more productivity, better overall management, and reduced workload in this 60 minute session. |
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Date & Time: 01/28/2010 11:00 AM - 12:00 PM Pacific |
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Welcome Time: 10:30 AM Pacific |
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Microsoft Dynamics GP Can Help you Do More with Less |
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Are you concerned with the ability of your current accounting software to adapt to the current economic climate? Do you worry about compliance and the security of your financial information? Have you experienced performance or reliability issues as your business has grown and become more complex? If you answered yes to any of these questions, then you do not want to miss this webcast. Attend this webcast to learn about software that can save you money and enhance your productivity now and into the future. |
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Date & Time: 02/01/2010 9:00 AM - 10:00 AM Eastern |
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Welcome Time: 8:30 AM Eastern |
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Accessible Business Intelligence with Microsoft Dynamics GP 10.0 and SharePoint Server 2007 |
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Microsoft Dynamics GP 10.0 helps put everyone in your organization, from the chief executive officer (CEO) to warehouse staff, in touch with critical business information, regardless of its location. By making information more accessible, you can maximize efficiency, increase accuracy, and foster proactive management in your organization. Attend this webcast to discover how Microsoft Dynamics GP 10.0, when deployed with Microsoft Office SharePoint Server 2007, enables people in your organization to access and analyze accurate, updated data in a useful format, whether they work with Microsoft Dynamics GP or another application. Join this session to see how Microsoft Dynamics GP and SharePoint Server 2007 can help you keep business intelligence within reach by providing advanced search capabilities and workflows that fit your business process. |
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Date & Time: 02/05/2010 9:00 AM - 10:00 AM Eastern |
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Welcome Time: 8:30 AM Eastern |
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See How SAP Customers Reap Value by Using Microsoft Dynamics CRM |
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Organizations are connecting their SAP ERP solutions with Microsoft Dynamics CRM and are enjoying the benefits of faster time to market, increased usability and productivity, and the interoperability between the two solutions. Join us for this webcast to find out how your organization can capitalize on the connection between SAP ERP and Microsoft Dynamics CRM and agilely adapt as your business changes in these current economic conditions. |
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Date & Time: 02/09/2010 9:00 AM - 10:00 AM Eastern |
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Welcome Time: 8:30 AM Eastern |
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Customer Service with Microsoft Dynamics CRM and the Customer Care Framework |
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Making the most out of every customer interaction within contact centers is critical to help your organization weather the current economic storm. One way to deliver a great customer experience is to empower your contact center agents with the right set of tools to quickly and precisely resolve or escalate issues.
Join us for this webcast to learn more about the Microsoft approach to the integrated contact center. Discover how Microsoft Dynamics CRM customer service and support applications and the Microsoft Customer Care Framework can play an instrumental role in helping your contact center meet its high-level business goals. |
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Date & Time: 02/17/2010 9:00 AM - 10:00 AM Eastern |
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Welcome Time: 8:30 AM Eastern |
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Unleash the Potential of Your Sales, Marketing, and Service People |
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Microsoft Dynamics CRM helps teams work effectively across all departments with a complete, centralized view of customer information. This flexible, familiar solution works as a natural extension of Microsoft Office Outlook, integrates with other Microsoft Office applications, and connects all your sales, marketing, and service processes. Discover how your people can target and acquire new business, deliver superior service, and retain customers with a solution they want to use. In this webcast, we focus on the power and simplicity of Microsoft Dynamics CRM. Learn how Microsoft Dynamics CRM can provide clear visibility into sales-cycle activities and team performance, automate your customer relationship activities for increased sales and profitability, and help improve customer service. |
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Date & Time: 02/22/2010 9:00 AM - 10:00 AM Eastern |
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Welcome Time: 8:30 AM Eastern |
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IES is Presented in:
Weston, Miami, Ft Lauderdale, Boca Raton, Orlando, Tampa and Clearwater
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