Data now forms the center of most business decisions. Company leaders use it to understand the strengths and challenges of their current business models. Thanks to modern technology, we can now capture and review real-time data. Solutions like Microsoft Dynamics 365 store information in internal databases so users can quickly access information from storage platforms like Dataverse. Let’s explore how Dataverse works. We’ll also go over what you can achieve by working with Dynamics 365 and Dataverse.
Building a modern data infrastructure is one of the biggest hurdles most businesses face. Finding something that covers every function while remaining agile enough to adapt to future changes is hard. Data comes into most organizations, small and large, from every direction. It may be housed in formats like a CSV file, eXtensible Hypertext Markup Language (XML), or JavaScript Object Notation (JSON).
Dataverse, formerly Common Data Services (CDS), can support various Microsoft applications and services, including Dynamics 365. It provides businesses with a secure and unified environment for storing and managing information within the Microsoft ecosystem, regardless of the source format.
Microsoft Dynamics 365 is a cloud-based platform that provides businesses access to enterprise resource planning (ERP) and customer relationship management (CRM) functionality. It’s an evolution from earlier on-premises solutions like NAV and AX. You can access Dynamics 365 from any device as long as you have an internet connection.
Small and medium-sized businesses (SMBs) have long relied on Dynamics to provide the functionality to run their operations. That keeps them competitive with larger organizations within their industry. Dynamics 365 also lets companies automate standard business functions to eliminate manual workflows.
Thanks to Dynamics 365, organizations can capture and analyze various customer interactions. Examples include reviewing feedback on the company website or tracking social media chatter about the brand. Marketing teams can use the information collected to find better ways of appealing to different audiences. Businesses can also use what they learn to improve the customer experience to help build customer loyalty.
There are currently no direct integrations between Dynamics 365 and Dataverse. However, it’s possible to leverage Dataverse’s capabilities as a data storage and management solution. Let’s look at some of the benefits that Dataverse brings.
You can use Dataverse to seamlessly integrate different Microsoft tools and applications, like Dynamics 365 with Power Apps and Power Automate. You can create a single logic set, then connect applications like Dynamics 365 Business Central with Dynamics 365 Sales or a custom business application. Below is an overview of how you can integrate Dataverse with Business Central.
It’s best to use the Dataverse Connection Setup assisted guide to establish your connection.
If desired, you can also choose to establish a manual connection.
Use the following guidelines when incorporating Dataverse into Dynamics 365.
Make sure you invest a lot of time and effort into setting up a well-designed data model. It should align with your current business needs. To ensure data integrity and optimal performance, you should also include definitions for all entities, fields, and relationships.
Dataverse provides standard entities like Contacts, Opportunities, and Accounts. It’s a good idea to take advantage of them. Because the entities already come with predefined functionality and structures, it’s easier to align them with standard business scenarios. Using the internal Dataverse entities also reduces the amount of customization required.
Make sure you use consistent naming conventions for your Dataverse structures. That makes it easier for other users to understand the purpose of different fields, entities, and relationships. Using standard naming conventions also makes it easier to maintain data models.
Establish and implement data governance practices to help your organization maintain data consistency and quality. You should include guidelines for data entry, setting up validation rules, and determining data ownership.
Dataverse provides businesses with a reliable, consistent way to centralize information and create a reliable data repository. Internet eBusiness Solutions can help you leverage your current technology to support your company’s data needs. Contact us today if you’re ready to move your business forward.