--- title: Dynamics 365 for Ecommerce description: With Dynamics 365 Business Central, ecommerce is easier than ever. Let's look at how to use Dynamics 365 for ecommerce and how IES can help. image: https://www.iesgp.com/hubfs/MICROSOFT-DYNAMICS-365-HUMAN-RESOURCES-PRICING.jpg --- [![Microsoft Dynamics 365 Managed Services](https://www.iesgp.com/hs-fs/hubfs/IES-Logo.png?width=137&height=83&name=IES-Logo.png)](https://www.iesgp.com) [GET FREE QUOTE](https://www.iesgp.com/get-free-quote) ## **Dynamics 365 **for Ecommerce If you need a Dynamics 365 for Ecommerce expert partner, come to IES. ## Dynamics 365 for ECOMMERCE Stay ahead of changes within ecommerce with Microsoft Dynamics 365. With tech-savvy customers looking for better experiences from businesses, companies can take charge by leveraging the solution’s powerful automation and intelligence capabilities. As consumer demands evolve, Dynamics 365 ecommerce gives businesses a future-ready platform that supports rapid innovation, mobile-first experiences, and frictionless buying journeys. With robust D365 commerce tools, you can quickly respond to new trends and deliver exceptional value to your customers at every touchpoint. ## Create an Omnichannel Ecommerce Platform with Dynamics 365 for Commerce Stay connected to current and emerging channels for improved customer interactions. A customer can shift from browsing your storefront on their laptop to adding items to the shopping cart on their tablet, then completing the purchase from their mobile phone. In addition, business owners can accept various modern payment methods using different currencies. With Dynamics 365 retail and ecommerce features, your brand can deliver a truly unified commerce experience. This includes seamless transitions between physical and digital channels, giving customers the flexibility to shop when, where, and how they want. D365 retail functionality enables integrated loyalty programs, real-time inventory updates, and unified customer profiles for more consistent service. Dynamics 365 for Commerce makes it easy to update your online product catalog and related pricing. The platform lets you make changes from a centralized location to reflect on all product pages. In addition, you can set up additional upselling opportunities when visitors navigate to different online store areas. Empower your team with the ability to create and launch targeted campaigns or flash sales across channels in just a few clicks. With Microsoft Dynamics 365 commerce, you can also leverage AI-driven recommendations to surface relevant products and increase cart size ## Build a Customized Web Storefront Increase sales for your business by making your online storefront available 24/7. That way, customers can make purchases at any time. In addition, Internet eBusiness Solutions (IES) can provide you with access to its Dynamics 365 ecommerce Manager to handle your storefront construction. That way, you can get your ecommerce site up in no time so that you can bring in more revenue. With a highly customizable D365 commerce storefront, you control branding, site structure, and customer journey — from homepage to checkout. Choose from pre-built modules or design your own to meet unique business needs, whether you’re a B2C retailer, wholesaler, or hybrid operation. - Autogenerate web storefront - Decide what inventory to offer to customers - Pass online orders directly into your order entry system - Ensure product and pricing accuracy IES’s Microsoft Dynamics 365 ecommerce connection manager takes care of the details of setting up your storefront. Once it’s done, employees can add new items as needed using a simple data entry process. In addition, you can automatically generate a new server page for every product. Once you get going, IES’s Dynamics 365 ecommerce Manager can provide online sales information and run processes to help reduce overhead costs. That means your employees don’t have to spend as much time on the phone and dealing with paperwork, saving store owners using Dynamics 365 retail ecommerce money on operational costs. Leverage automated workflows to synchronize product catalogs, pricing, and promotions across multiple online stores or locations. D365 retail and commerce users can also set up rules-based pricing, custom product bundles, and localized content for different markets. **Available ecommerce features** - Customer view of online order status - Ability to set preferred pricing levels for your most loyal customers - Support for multiple currency types and extended pricing ## **Connect Apps for Better Insights** Dynamics 365 lets you connect Power Apps and Dynamics 365 Customer Insights to help you unify your view into data from business-to-consumer (B2C) online interactions. From there, you can create individual customer views to help predict their needs. That way, you can steer them toward products they might be interested in purchasing from your ecommerce store. You can also gain insight into customer behavior by analyzing how customers interact with your company across different channels. Understanding their behavior helps you optimize your end-to-end customer journey. In addition, all the information you collect becomes available in real-time, giving you a complete picture of your customers. Integrating Dynamics 365 ecommerce with analytics tools like Power BI empowers your team to visualize sales trends, identify high-performing products, and make informed decisions faster. Monitor KPIs across digital and in-store channels — all from a centralized dashboard in Microsoft Dynamics 365 commerce. ![](https://www.iesgp.com/hs-fs/hubfs/logos/Invicta-slider-logo.png?t=1507395779233&width=90&height=90&name=IES-Logo.png) ### Eyal Lalo            President of Invicta Watch Company of America Invicta strives on quality and precision. We have been using Dynamics GP for quite some time and also integrated the eCommerce Manager by IES. IES has shown that it can provide the kind of services we need to grow with our dynamic business and assist us at any time with accuracy. ![](https://www.iesgp.com/hs-fs/hubfs/logos/Coral%20Gables-Trust.png?t=1507395779233&width=90&height=90&name=IES-Logo.png) ### John Harris            Managing Director, Coral Gables Trust At Coral Gables Trust we strive to provide our customers the best possible care and attention as a wealth and investment management trust company. It is important for us to have a proven CRM technology and an experienced trusted solution partner to implement and render ongoing quality support. ![](https://www.iesgp.com/hubfs/banner2018/Empty.png%3Bwidth=137%26height=83%26name=IES-Logo.png) ### Dan Grossman            CPA We have been using Great Plains for almost 15 years since the DOS version. Now we manage over 350 plus companies in GP. We tried a few local partners but I can attest that we could not have grown our business without the consultative approach of IES. ### Effortless Dynamics 365 Ecommerce Integration One of the most powerful advantages of Dynamics 365 ecommerce is the ability to seamlessly integrate with your existing business systems. Whether you use ERP, CRM, or third-party logistics solutions, D365 commerce and D365 retail allow for easy connections and automation. This means less manual work, fewer errors, and a unified data source you can trust. IES specializes in designing and deploying tailored Dynamics 365 ecommerce integration strategies to accelerate your digital transformation. ### **Scale for Business Growth** Dynamics 365 lets you successfully scale your website store to accommodate traffic from around the world at any time of the day. The system supporting products like Dynamics 365 Retail ecommerce can grow with your business. - Supported by cloud-based architecture built to scale - No need to constantly upgrade and manually expand your backend - Enterprise resource planning (ERP) software available from any browser - Automatically handles data increases Thanks to the flexibility of Dynamics 365 ecommerce, you don’t ever have to worry about not having the power needed to accommodate your company’s success. ![Dynamics 365 Customer Insights](https://www.iesgp.com/hubfs/Dynamics-365-Customer-Insights.jpg "Dynamics 365 Customer Insights") ### Provide Better Customer Experiences Track your staff's interactions with online customers across different channels with Dynamics 365 Commerce. The platform logs all support requests in a centralized location. That way, your reps have access to the entire support history, improving customer service. In addition, making things easy and convenient for customers increases the chances that they return to make purchases from your ecommerce store in the future. - Provide transparent buying experience - Ensure accurate ordering - Enable quick refund processing - Show customers when orders get fulfilled - Let customers build customized wish lists of products from your store - Apply promotional pricing to the same product across different channels Empower your support staff with real-time order status updates and self-service tools. Dynamics 365 retail and commerce features such as personalized product recommendations, targeted upsells, and integrated chat support drive higher satisfaction and long-term loyalty. ### **Gain Better Security** Dynamics 365 deploys web storefronts using cloud technology. All customers receive automatic updates with the latest security features. That way, ecommerce business owners can feel secure knowing that customer data is well-protected. In addition, users can monitor company mobile devices using the same cloud technology and access data securely from anywhere in the country. With Microsoft Dynamics 365 commerce, your organization benefits from enterprise-grade security, compliance, and privacy controls. Data encryption, multi-factor authentication, and proactive threat detection help protect sensitive information and keep your business resilient against cyber risks. ![Dynamics 365 For Ecommerce](https://www.iesgp.com/hubfs/Dynamics-365-Commerce.jpg "Dynamics 365 For Ecommerce") ### **Work With Easy Integrations** Integrate your Dynamics 365 storefront with other solutions like Dynamics 365 Business Central ecommerce, Office 365, and Power BI. You can also interact directly with a content management system. Because Dynamics 365 seamlessly integrates with other Microsoft products, developers don’t have to spend much time getting everything to work correctly. - Upload Excel spreadsheets with inventory forecasting - Add Power BI dashboards to your Dynamics 365 instance - Use Microsoft Word to create and add document templates ### **Add a Loyalty Program** Reward your most loyal online customers by setting up a loyalty program. That way, they can earn points whenever they make a purchase from your ecommerce store. Then, once they hit a certain level, provide a way to redeem those points for various rewards. If you also own a brick-and-mortar store, it’s possible to set up separate programs for online vs. in-store customers. With D365 commerce, loyalty programs can be personalized and segmented, ensuring relevant rewards for every customer type. Dynamics 365 retail modules help you track engagement, measure results, and refine your approach for even greater ROI. ![Dynamics 365 For Ecommerce](https://www.iesgp.com/hubfs/Dynamics-365-Business-Central-Cloud-vs.-On-Premises-Deployment.jpg "Dynamics 365 For Ecommerce") ### **Create a Seamless Ecommerce Platform** The Dynamics 365 ecosystem offers a variety of modules capable of enhancing the ecommerce experience for your customers. If you’re having trouble deciding which platforms you need for your company, IES can assist you in setting up a customized ecommerce solution. ### **Dynamics 365 Commerce Pricing: Flexible Plans for Growing Businesses** Curious about Dynamics 365 commerce pricing? Microsoft offers flexible licensing models — including user-based and device-based options — to fit companies of all sizes and industries. Pricing can scale as your needs evolve, with additional features and integrations available à la carte. The IES team can walk you through the latest pricing tiers and help you find the most cost-effective solution for your D365 commerce deployment. ### **IES Helps You Find Real Customer Success with Dynamics 365 Commerce** Businesses across industries are transforming their digital retail operations with Dynamics 365 ecommerce. From global apparel brands to regional retailers, companies use Microsoft Dynamics 365 commerce to streamline workflows, improve inventory accuracy, and deliver world-class customer experiences. With IES as your implementation partner, you gain access to real-world expertise, industry best practices, and ongoing support every step of the way. Our trusted Microsoft specialists can help you provide customers and employees with a user-friendly interface to support your business needs. Find out more about how we can help you optimize your ecommerce set-up with Dynamics 365 by contacting one of our representatives. Start designing your Dynamics solution right away with our Solution Designer. Choose from our selection of features and modules to create a solution perfect for your business. Not sure what the right solution is? One of our technical advisors can assist you with a free consultation. ![Dynamics 365 For Ecommerce](https://www.iesgp.com/hubfs/Dynamics-365-ECOMMERCE-LOYALTY-PROGRAM.jpg "Dynamics 365 For Ecommerce") Start designing your Dynamics solution right away with our Solution Designer. Choose from our selection of features and modules to create a solution perfect for your business. Not sure what the right solution is? One of our technical advisors can assist you with a free consultation. [DESIGN SOLUTION](https://www.iesgp.com/solution-designer) ## **DYNAMICS 365 PROJECT SERVICE AUTOMATION + IES** You owe it to your team to take a test drive of the innovative Dynamics 365 Project Service Automation software. You owe it to yourself to build a partnership with IES. We support your efforts to work smarter and build more revenue for your organization by improving your Microsoft software deployments. IES offers our clients full support of their Microsoft products from building a business case to implementation and maintenance. We are a Microsoft Certified Gold Partner and three-time recipient of Microsoft’s prestigious President’s Club Award. We’ve also earned Microsoft’s Manager’s Excellence Award. Our firm is trusted precisely because we’ve honed our approach over two decades and more than 600 projects around the country. We have the experience you seek to ensure implementation success. To find out why we’re the best in the industry at supporting Microsoft’s professional tools, contact us. ## Our Clients ![IESGP-Client-logo10](https://www.iesgp.com/hs-fs/hubfs/IESGP-Client-logo10.png?width=233&name=IESGP-Client-logo10.png "IESGP-Client-logo10") ![IESGP-Client-logo2](https://www.iesgp.com/hubfs/IESGP-Client-logo2.png "IESGP-Client-logo2") ![IESGP-Client-logo3](https://www.iesgp.com/hubfs/IESGP-Client-logo3.png "IESGP-Client-logo3") ![IESGP-Client-logo4](https://www.iesgp.com/hubfs/IESGP-Client-logo4.png "IESGP-Client-logo4") ![IESGP-Client-logo5](https://www.iesgp.com/hubfs/IESGP-Client-logo5.png "IESGP-Client-logo5") ![IESGP--Client-logo6](https://www.iesgp.com/hubfs/IESGP--Client-logo6.png "IESGP--Client-logo6") ![IESGP-Client-logo7](https://www.iesgp.com/hubfs/IESGP-Client-logo7.png "IESGP-Client-logo7") ![IESGP-Client-logo8](https://www.iesgp.com/hubfs/IESGP-Client-logo8.png "IESGP-Client-logo8") ## About IES Internet eBusiness Solutions, Inc. is a leading Microsoft Dynamics software reseller and developer based in the Miami and Tampa areas of Florida and operating nationally. Our business process consulting firm is dedicated exclusively to Microsoft® Dynamics products and supported services, including Microsoft Dynamics GP, Dynamics CRM, Dynamics NAV, and Sharepoint. ## Current News and Events ## Contact us ** 2200 N Commerce Pkwy Suite 200 Weston, FL 33326 **  [(954) 888-9223](tel:+19548889223) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1072061139/?value=0&guid=ON&script=0) ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "USA", "addressLocality" : "Weston", "addressRegion" : "FL", "postalCode" : "33326", "streetAddress" : "2200 N Commerce Parkway Suite 200" }, "alternateName" : "Microsoft Dynamics", "description" : "Internet eBusiness Solutions, Inc. 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