Microsoft Dynamics 365 CRM, MS Dynamics CRM Consultant

The increasing local and global competition means greater pressure on business and more incentive to streamline processes and sustain a positive reputation with your clients.

In order to maintain good customer relations, you need to look after your clients. That means maintaining a comprehensive, up-to-date customer relation management (CRM) Software.

Microsoft Dynamics 365 CRM gives business a holistic look at the entire relationship with customers, suppliers, or partners. It provides value and streamline interaction and allows your business to engage with new customers while maintaining strong relation with existing clients

IES is an experienced Microsoft Dynamics CRM integration partner, offering consulting and support services to businesses of all sizes.

DYNAMICS CRM ENABLES YOU TO:

IMPROVE CUSTOMER SERVICE

Provide better service to your customers by giving your staff immediate access to all relevant client information at the push of a button

AUTOMATE MARKETING

Streamline your marketing activities and maintain a consistent brand message to track and measure campaign

INCREASE INTERNAL EFFICIENCIES

Give management access to detailed marketing, sales, and customer analytics to increase visibility and facilitate decision making

IMPROVE SALES CYCLE

Automatically assign leads, track competition, and give your sales teams a complete picture of their potential clients to decrease redundancies in the traditional sales structure

FUNCTIONAL REPORTING

Detailed reporting allows for complete organizational transparency with advanced business intelligence

DEPLOYMENT CHOICES FOR MICROSOFT D365 CRM

Microsoft Dynamics CRM Online - Powerful CRM software delivered as a public cloud service directly from Microsoft, providing instant-on anywhere access, predictable pay-as-you-go pricing and a financially backed service level agreement (SLA).
On-Premise Microsoft Dynamics CRM - On-premise CRM implementation with unlimited customization and integration capabilities, most commonly chosen by companies with highly specialized requirements.

Eyal Lalo

President of Invicta Watch Company of America

Invicta strives on quality and precision. We have been using Dynamics GP for quite some time and also integrated the eCommerce Manager by IES. IES has shown that it can provide the kind of services we need to grow with our dynamic business and assist us at any time with accuracy.

John Harris

Managing Director, Coral Gables Trust

At Coral Gables Trust we strive to provide our customers the best possible care and attention as a wealth and investment management trust company. It is important for us to have a proven CRM technology and an experienced trusted solution partner to implement and render ongoing quality support.

Dan Grossman

CPA

We have been using Great Plains for almost 15 years since the DOS version. Now we manage over 350 plus companies in GP. We tried a few local partners but I can attest that we could not have grown our business without the consultative approach of IES.

As a certified Microsoft Dynamics CRM integration partner, we are committed to providing you unparalleled service. Our customer service CRM consultants understand that every organization is unique. They have the expertise to connect each business with the solution that is best suited to their needs, and can provide Microsoft Dynamics 365 CRM support in Fort Lauderdale and beyond. Our team can assist you every step of the way - from selecting the right Dynamics CRM package, to implementation and training. IES even provides continued support post-implementation, so that you can be confident that you are always getting the most out of your customer service CRM.

Microsoft Dynamics CRM offers a wide range of benefits for companies looking to streamline customer engagement and improve operational efficiency. Whether you are a small business or a large enterprise, Microsoft D365 CRM provides tools to manage sales, customer service, marketing, and operations in one unified system.

Key benefits include:

Enhanced customer engagement through centralized access to client histories and interactions
Faster decision-making with integrated dashboards and real-time reporting
Better sales forecasting and opportunity management for increased revenue
Seamless dynamics CRM integration with Microsoft tools like Outlook, Excel, and Teams
Greater scalability for growing businesses with evolving CRM needs

Microsoft Dynamics 365 CRM offers various purpose-built applications that align with different departments and business processes:

Microsoft Dynamics 365 Sales: Manage leads, opportunities, and accounts more effectively
Microsoft Dynamics 365 Customer Service: Deliver personalized, high-quality customer support
Microsoft Dynamics 365 Field Service: Coordinate and optimize field operations with real-time data
Microsoft Dynamics 365 Customer Insights: Turn data into actionable customer intelligence

These applications work together to deliver a powerful, flexible MS CRM system.

IES offers full-service support across the lifecycle of your CRM system. As a trusted Dynamics CRM consultant, we provide:

Dynamics CRM Implementation: Fast, tailored rollouts of Microsoft Dynamics CRM software
Dynamics CRM Support: Ongoing Dynamics 365 CRM support with upgrades, troubleshooting, and training
CRM Migration Services: Move from legacy platforms to Microsoft Dynamics 365 CRM seamlessly
Customization & Training: Adapt the MS Dynamics 365 CRM system to fit your team’s specific workflows

Whether you need a full implementation or help with an existing Dynamics CRM package, our consultants are here to help.

What is the estimated cost of Microsoft Dynamics CRM implementation?

Microsoft Dynamics CRM pricing depends on licensing, modules, deployment method (e.g., Dynamics CRM online vs. on-premises), and the level of customization. IES can provide a tailored quote based on your business needs. Start designing your Dynamics solution right away with our Solution Designer. Choose from our selection of features and modules to create a solution perfect for your business. Not sure what the right solution is? One of our technical advisors can assist you with a free consultation.