Microsoft Dynamics suite of business solutions gives small and large organizations access to quality customer relationship management (CRM) and enterprise resource planning (ERP) capabilities. However, it’s always helpful to have consultants available to provide support from the point of installation to ensure that you have the right modules for your business needs. Internet eBusiness Solutions (IES) understands the intricacies of working with various Dynamics implementations, from AX to the current cloud platform, Microsoft Dynamics 365.

Data is everywhere. We send information every time we use a mobile device. Developers leave behind information when they create a new application. Organizations have started realizing the value of harnessing data to aid in digital transformation and gain an industry advantage. Microsoft Fabric provides enterprises with a comprehensive platform with an integrated, end-to-end solution that simplifies data analytics needs.

It’s no secret that AI is transforming everything about helping customers, including those in the field. Field service constantly evolves, with organizations dealing with everything from unpredictable economics to changing customer preferences. As always, companies must do more with less and require innovative solutions to make that happen. That’s possible thanks to the combination of Dynamics 365 Field Service and Copilot, Microsoft’s AI-powered assistant that helps accelerate field service productivity.

We’ve watched as artificial intelligence (AI) quickly transformed how we conduct business. Everything from healthcare to education has undergone tremendous change. Much of that is because of Microsoft’s support for generative AI, including their work with OpenAI, the creators of ChatGPT. The company now makes it easier for developers to create AI applications by introducing Microsoft Azure AI Studio at its Build 2023 event.   

Healthcare providers feel the pressure of delivering high-quality care while keeping costs low. Accomplishing that means finding technological solutions capable of helping organizations streamline essential processes, reducing inefficiencies, and improving a patient’s overall experience. Microsoft Dynamics CRM, combined with Microsoft Cloud for Healthcare, helps medical providers accomplish those goals and more. Let’s examine how organizations can benefit from making Microsoft Dynamics their healthcare CRM.  

Microsoft has placed itself at the forefront of AI research. They’ve integrated AI technology into products like Dynamics 365, Teams, Power Platform, and Microsoft 365. Microsoft and Chat GPT are designed to benefit users at every level of an organization.

The popularity of Microsoft’s on-premises Dynamics ERP and CRM applications is a testament to their quality and resiliency. However, that has led to hesitation among some organizations regarding embracing Microsoft’s newer technological advances, like Dynamics 365.

Microsoft showed its commitment to using artificial intelligence through its partnership with OpenAI. At this point, they’re most well-known as the creators of ChatGPT. The company’s Dynamics 365 release wave 1 plan showed how Microsoft would introduce hundreds of AI capabilities within their enterprise resource planning (ERP) solutions. Project managers stand to benefit significantly from Copilot by using AI in project management.

As the business landscape evolves, accounting teams encounter new challenges in managing financial data. They also must navigate various regulatory requirements. Company leaders often tap them as a resource to help with organizational decision-making. Meeting these demands requires the help of future-facing technology. Microsoft Dynamics accounting solutions like Business Central provide organizations with powerful financial management capabilities.

The term “metaverse” has become synonymous with gaming and virtual reality in recent years. It’s hard for a lot of people to understand how to apply the concept to everyday life in a practical way. It helps to think of the metaverse as a movement versus a specific market niche. The industrial metaverse leverages immersive technology in the cloud to redefine how people and machines work together. Microsoft looks to embrace the promise of the industrial metaverse to improve how the world functions.