Microsoft Dynamics 365 Blog

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How Will Microsoft Sales Copilot Help Businesses?

Posted by Alanna Friedberg on Oct 3, 2023 10:00:00 AM

Salespeople would love to spend most of their time engaging with customers and helping them find a product that makes them happy. In reality, a lot of the sales day is taken up with administrative tasks that involve a lot of data entry into a CRM and email composition. That’s time lost that could be used to meet new customers.

Microsoft Sales Copilot, formerly Microsoft Viva Sales, gives sellers what they need to speed through data entry and other manual tasks quickly. All the applications you use daily, like your Sales CRM, Microsoft 365, and Microsoft Teams, are turned into a streamlined, AI-powered selling experience.

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Topics: Microsoft Sales