Microsoft Dynamics 365 Blog

A look into the world of Microsoft Dynamics.

Alex Marzban

Recent Posts

Step-By-Step: Moving from NAV to Business Central with Microsoft’s Cloud Migration Pipeline

Posted by Alex Marzban on Feb 3, 2026 10:00:00 AM

Quick Answer: 

Moving from Dynamics NAV to Business Central means using Microsoft’s cloud migration pipeline for Business Central to bring your data, setup, and history into the cloud. First plan your process (and ask key questions), clean up master data, then migrate NAV to Business Central online and validate real-world processes before go-live.

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Topics: Cloud

How Express Agent and Copilot Streamline Workflow Automation in Business Central

Posted by Alex Marzban on Jan 29, 2026 10:00:00 AM

Quick Answer

Business Central Express Agent and Dynamics 365 Business Central Copilot work together to automate workflows in Dynamics 365 Business Central using natural language. They turn plain-English requests into repeatable processes, enabling AI workflow automation in Business Central for finance, sales, and operations. This makes it much easier to handle everything from order handling to approvals and everyday Business Central task automation.

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Topics: Business Central

How to Use the Business Central Sustainability Module for ESG Reporting and CSRD Compliance

Posted by Alex Marzban on Jan 28, 2026 10:00:00 AM

For many businesses, sustainability and ESG (Environmental, Social, and Governance) reporting used to live in scattered spreadsheets or long email threads. With the importance of CSRD (Corporate Sustainability Reporting Directive) compliance moving from “sometime in the future” to “it’s happening now,” that ad hoc approach has become risky fast. However, there’s good news for businesses that are already on Dynamics 365 Business Central: Its Business Central sustainability module gives you a way to bring this work into the same system you use to run the rest of your business, ensuring continuity and ease of collaboration.

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Topics: Dynamics 365

Dynamics 365 Sales AI Agents: From Lead Research to Automated Follow-Ups

Posted by Alex Marzban on Dec 30, 2025 8:59:59 AM

Quick Summary

Dynamics 365 Sales AI-driven agents can research prospects, qualify leads, and trigger smart follow-ups so your reps stay focused on actual selling. In this blog post, we’ll touch on how you can:

  • Use the Dynamics 365 Sales research agent to assemble call-ready profiles and context in seconds.
  • Rely on the Dynamics 365 Sales qualification agent to standardize lead scoring and data capture across your pipeline.
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Topics: Dynamics 365

Business Central + Shopify and Ecommerce Integrations for SMBs

Posted by Alex Marzban on Dec 29, 2025 8:59:59 AM

Quick Summary

Growing out of “Shopify with spreadsheets”? This guide explains how a Business Central/Shopify integration helps small and midsize merchants do things like unify orders, inventory, and finances. Learn what the Dynamics 365 Business Central Shopify connector does out of the box, how to connect Shopify to Business Central without breaking accounting, and whether Business Central is good for Shopify stores that are still scaling up. In this blog, we’ll cover:

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Topics: Dynamics 365

AI Agents in Business Central: What They Mean for Small Businesses

Posted by Alex Marzban on Dec 23, 2025 9:00:02 AM

Quick Summary

In this post, we’ll explore how Business Central AI agents are turning everyday ERP tasks into guided, semi-automated workflows, especially for small and midsize companies. We cover topics like:

  • Where the Business Central Sales Order Agent can help your team deliver quick, tangible wins for sales, operations, and finance
  • What Business Central AI agents actually are, and how they plug into the processes you already run
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Topics: Dynamics 365

Smarter Accounting: Cost Adjustments, Subscription Billing & Copilot Autofill

Posted by Alex Marzban on Dec 22, 2025 9:00:04 AM

Quick Summary

This post breaks down how to modernize your accounting in Dynamics 365 Business Central by improving cost adjustments, handling recurring revenue, and using AI to cut manual work.

  • Improve Business Central cost adjustment performance for cleaner margins and inventory
  • Configure Dynamics 365 Business Central subscription billing for real-world contracts
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Topics: Dynamics 365

Dynamics 365 vs. Workday: Comparing Top Cloud ERPs

Posted by Alex Marzban on Dec 18, 2025 10:00:02 AM

When it comes to modern enterprise management, there’s a matchup that those in the know always discuss: Microsoft Dynamics 365 vs. Workday. Both platforms are giants in the cloud ERP landscape, offering robust tools for managing finance, operations, and people. Yet beneath the surface, their strengths, drawbacks, and ideal use cases, diverge in important ways.

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Topics: Dynamics 365

AI in Dynamics 365 Sales: How Can You Optimize Your Pipeline?

Posted by Alex Marzban on Dec 16, 2025 9:59:59 AM

Artificial intelligence has become one of the biggest differentiators for modern sales teams, not just in predicting opportunities, but in transforming how reps engage, forecast, and close deals. With Dynamics 365 Sales AI, businesses gain intelligent tools that analyze customer interactions, score leads, and automate repetitive tasks, giving teams more time to focus on what really matters: building relationships.
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Topics: Dynamics 365

What Can Autonomous Agents Do in Copilot?

Posted by Alex Marzban on Dec 11, 2025 9:59:59 AM

Microsoft’s latest Copilot autonomous agent capabilities are reshaping how businesses interact with Dynamics 365 and other Microsoft Cloud solutions. Unlike traditional AI assistants that only act when prompted, Copilot autonomous agents can perform multi-step tasks on their own, like coordinating workflows, retrieving information, and even triggering processes across systems – all without direct human input.
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Topics: Dynamics 365