Budget and resource limitations make it more important for small and medium-sized organizations to find tools capable of performing multiple functions when managing security and tracking compliance. Dynamics 365 Business Central helps businesses protect data from breaches while addressing compliance concerns. 

The rapid evolution of AI has empowered businesses to utilize popular tools like Microsoft Dynamics 365 and Salesforce in new ways. By integrating these platforms with the power of Microsoft AI, they transform into intelligent decision-making systems. This enhances robust enterprise resource planning (ERP) and customer relationship management (CRM) capabilities and empowers them with AI-driven insights, predictive analytics, and intuitive automation. Let’s explore what your company can gain by combining Microsoft AI, Salesforce, and Microsoft Dynamics. 

If you’re just getting started with the Dynamics 365 ecosystem or are coming back to it after some years, you might find yourself confused. Organizations searching for an ERP system may not know whether to go with Dynamics 365 NAV or explore Business Central. In fact, you may question the difference between Microsoft Business Central vs. Dynamics 365, Dynamics 365 vs. Finance and Operations, or Dynamics 365 vs. Business Central. There’s been a lot of change over the years when it comes to Microsoft Dynamics. Hopefully, reading this article will help you understand what’s happening today regarding Dynamics 365 and how it compares to Business Central.

The Microsoft Dynamics 365 suite of cloud-based business applications makes it possible for organizations to streamline tasks required for administrative services. This frees your workforce up to focus on what’s important, like building and maintaining customer relationships or making sure you keep up with promising sales leads. The flexibility offered by Dynamics 365 is why so many companies use it as their CRM.

As one of those involved in ushering in a new age of artificial intelligence (AI) for business purposes, Microsoft developed Copilot to eliminate repetitive customer service, sales, and operational tasks. You can integrate Microsoft Copilot in multiple environments, including Dynamics 365. The rollout began in September 2023 by introducing Copilot into Windows 11. Below is an overview of how to enable Microsoft Copilot in various instances. 

Inventory management is critical when it comes to running a successful business. Your company’s efficiency level in controlling stock levels can significantly impact customer satisfaction, operational efficiency, and overall profitability. Microsoft Dynamics 365 offers robust enterprise resource planning (ERP) capabilities. Businesses can harness its comprehensive suite of tools to streamline and optimize their inventory processes. We’ll look at various ways organizations can leverage Dynamics 365 for inventory management.

Any good business executive understands the key to customer retention is making customers happy. Microsoft has become a pioneer in leveraging artificial intelligence (AI) to enhance the customer experience. Ideally, companies could gain a competitive edge, improved customer retention, and higher revenue growth. Microsoft AI customer insight tools like Customer Insights and Copilot use data organizations obtain from customers to find new opportunities for business growth and ways to increase customer satisfaction. 

Even if your IT department does everything correctly, you may occasionally run into issues while working in Dynamics 365. Optimal system performance depends on various factors, so it’s not always about your internet connection speed. Let’s look at some common reasons for Dynamics 365 running slow. In addition, we’ll cover some other solutions to problems users may encounter.

The current business landscape is more complex than ever. For example, local and federal regulations impact how eCommerce businesses handle customer data. Global events impact the supply chain, which can affect a company’s ability to deliver products on time. You need business applications capable of helping your company users navigate these changes. 

Microsoft Dynamics 365 eCommerce helps your organization do everything from building a new storefront to managing payment transactions. You can easily streamline your eCommerce operations. Let’s look at different ways you can use Dynamics 365 Business Central to optimize your eCommerce functions. 

Looking to expand its footprint in the world of cloud ERPs, Microsoft launched Dynamics 365 Business Central in 2018. The enterprise resource planning (ERP) solution primarily targets small to medium-sized businesses (SMBs). One point of confusion for many is that Microsoft already had other ERP solutions in the market that had become very popular. 

Business Central was initially known as Dynamics NAV, the on-premises version. You also had Dynamic AX, whose functionality is now spread across Dynamics 365 Finance, Project Operations, and Human Resources. There’s also Dynamics GP, another popular small business ERP. 

If you’re considering moving from your on-premises Dynamics installation to the cloud, it helps to understand the benefits of such a move. That’s why we’ve prepared an overview of Business Central vs. Dynamics 365 popular ERPs.