Microsoft Dynamics 365 Blog

A look into the world of Microsoft Dynamics.

Alanna Friedberg

Recent Posts

What Is Dynamics 365 Business Central for IWs?

Posted by Alanna Friedberg on Jan 21, 2025 10:00:00 AM

Dynamics 365 Business Central is a management solution designed to help small and mid-sized businesses (SMBs) manage various business processes. If you’re currently thinking about purchasing a license for Business Central, Microsoft provides a way for organizations to evaluate the product. That way, you get the chance to try out the rich features offered through Business Central before making a purchasing decision.

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Topics: Business Central

Top Integrations for Microsoft CRM

Posted by Alanna Friedberg on Jan 14, 2025 10:00:00 AM

Microsoft Dynamics CRM integration can be a complex issue for companies. After all, the basic Microsoft Dynamics 365 CRM platform offers a broad spectrum of tools to drive marketing, sales, and customer service. It even has tools specifically designed to support field service companies by creating work orders for calls and allowing technicians to access customer records remotely.

Evolving dramatically since its inception to support far greater functionality, capability, accessibility, and scalability. The latest iteration of Microsoft Dynamics 365 handles everything from lead generation to insight delivery, so why should a company shop around for integration software?

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Topics: CRM

Why Is My Dynamics 365 Slow? (And Other Troubleshooting Tips)

Posted by Alanna Friedberg on Jan 10, 2025 10:00:00 AM

Even if your IT department does everything correctly, you may occasionally run into issues while working in Dynamics 365. Optimal system performance depends on various factors, so it’s not always about your internet connection speed. Let’s look at some common reasons for Dynamics 365 running slow. In addition, we’ll cover some other solutions to problems users may encounter.

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Topics: Dynamics 365

Should Ecommerce Businesses Use Microsoft Dynamics 365?

Posted by Alanna Friedberg on Dec 3, 2024 10:00:00 AM

The current business landscape is more complex than ever. For example, local and federal regulations impact how eCommerce businesses handle customer data. Global events impact the supply chain, which can affect a company’s ability to deliver products on time. You need business applications capable of helping your company users navigate these changes. 

Microsoft Dynamics 365 eCommerce helps your organization do everything from building a new storefront to managing payment transactions. You can easily streamline your eCommerce operations. Let’s look at different ways you can use Dynamics 365 Business Central to optimize your eCommerce functions. 

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Topics: Dynamics 365

Upgrading from NAV to Dynamics 365 Business Central: What You Need to Know

Posted by Alanna Friedberg on Nov 28, 2024 11:03:53 AM

Dynamics NAV is an established, robust enterprise resource planning (ERP) tool that helps organizations manage business functions, including finance, human resources, and supply chain management. However, many companies happy with NAV find themselves needing to extend their ability to scale their ERP solution with company growth. In addition, they’re looking for a solution that lets them operate in the cloud. 

Microsoft Dynamics 365 Business Central expands upon the capabilities provided by Dynamics NAV. Let's examine why companies might want to undergo a NAV to Business Central upgrade and the process involved. 

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Topics: Business Central

Integrating Business Central: Everything You Need to Know

Posted by Alanna Friedberg on Nov 26, 2024 10:00:00 AM

Businesses often find it necessary to integrate different applications with native and third-party applications, which usually presents challenges for IT professionals and developers. One advantage of Dynamics 365 Business Central is that it can be integrated with existing Microsoft environments and popular third-party software. Let’s explore what’s possible with Business Central integration.  

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Topics: Business Central

Business Central: A Guide to On-Prem to Cloud Migration

Posted by Alanna Friedberg on Nov 19, 2024 10:00:00 AM

Are you looking to make your business more agile? One way of doing that is by moving your current Dynamics 365 Business Central instance from on-premises to the cloud. That lets your company unlock benefits like streamlining your operations, cost savings because of fewer server costs, and a greater ability to scale and grow your business. Let’s look at how you migrate Business Central on-premises to Business Central Cloud. 

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Topics: Business Central

Dynamics 365 vs Dynamics Business Central: Which to Choose

Posted by Alanna Friedberg on Nov 12, 2024 10:00:00 AM

Looking to expand its footprint in the world of cloud ERPs, Microsoft launched Dynamics 365 Business Central in 2018. The enterprise resource planning (ERP) solution primarily targets small to medium-sized businesses (SMBs). One point of confusion for many is that Microsoft already had other ERP solutions in the market that had become very popular. 

Business Central was initially known as Dynamics NAV, the on-premises version. You also had Dynamic AX, whose functionality is now spread across Dynamics 365 Finance, Project Operations, and Human Resources. There’s also Dynamics GP, another popular small business ERP. 

If you’re considering moving from your on-premises Dynamics installation to the cloud, it helps to understand the benefits of such a move. That’s why we’ve prepared an overview of Business Central vs. Dynamics 365 popular ERPs. 

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Topics: Dynamics 365

Microsoft Dynamics vs. Salesforce: Which CRM is Best For Your Business?

Posted by Alanna Friedberg on Nov 1, 2024 10:00:00 AM

Your choice of customer relationship management system (CRM) can be a game-changer for your company. You need a platform capable of helping you build meaningful customer relationships. It needs to streamline lead tracking, task automation, and contact management.

If you’re wondering, “Does Microsoft have a CRM?” the answer is yes. Dynamics 365 and Salesforce are two enterprise-grade CRMs capable of helping your employees work smarter, not harder. The following Microsoft CRM vs. Salesforce comparison can help you decide which solution would best fit your business environment. 

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Topics: CRM

HubSpot vs. Microsoft Dynamics 365: Which Works Best for Marketing?

Posted by Alanna Friedberg on Feb 6, 2024 10:00:00 AM

Customer relationship management (CRM) tools help businesses manage, coordinate, and organize customer information. They’re essential in helping salespeople manage and track inbound leads and help marketers understand the impact of individual campaigns. HubSpot and Microsoft Dynamics 365 are two of the top CRM solutions organizations use for marketing and sales. Let’s look at Dynamics 365 vs. HubSpot and how their capabilities make it easier to manage functions in both. 

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Topics: Dynamics 365