Microsoft’s Power Platform provides organizations with low and no-code development tools that facilitate the building of custom applications. You can also automate workflows and perform analysis. Dynamics 365 AI Builder expands upon those capabilities, increasing companies’ ability to optimize their business processes. Users can use it to develop custom AI models that fit their needs or use prebuilt models that fit common business scenarios without having advanced coding or analytics skills.  

Below is an overview of the capabilities available with AI Builder Dynamics 365.  

As businesses grow, they need technology capable of scaling up with the increased demand. It’s why many companies turn to solutions like Microsoft Dynamics GP to handle their accounting and business needs. It’s a popular choice among small and medium-sized businesses (SMBs) because of its flexibility and robustness. However, many organizations aren’t optimizing the solution in ways that provide maximum efficiency. You can benefit from hiring a Microsoft Dynamics GP Consultant if your company falls into that category.

Dynamics 365 provides businesses with a customer relationship management (CRM) solution to improve their marketing capabilities. When leveraged correctly, Dynamics 365 Customer Engagement can help companies achieve higher sales and provide quality customer service to build upon customer loyalty. The suite of business applications makes it easier for your organization to engage with customers at various touchpoints and manage those relationships.  

Dynamics 365 Customer Insights is a customer data platform (CDP) businesses use to provide customers with more personalized experiences. It enhances the functionality of Microsoft products like Dynamics 365 CRM and ERP by offering holistic insights into what’s happening with customers. That’s thanks to Customer Insight’s ability to combine customer data with information from Internet of Things (IoT) and operational tools. In addition, you can build upon the capabilities of Dynamics 365 Customer Insights by integrating AI capabilities.

As one of the pioneers of business technology, it stands to reason that Microsoft would be at the forefront of helping companies incorporate artificial intelligence (AI) into their business processes. Microsoft Dynamics 365 Copilot is designed to automate repetitive customer service and sales tasks. Enterprise CRM and CX software users now have AI-backed tools to help them get through routine tasks more efficiently.

Businesses need every advantage possible to grow and thrive in a competitive environment. Microsoft Power Platform and Dynamics 365 help companies increase productivity through custom application development and task automation. When used together, both help businesses streamline essential processes throughout their organization. As a result, you can cut down on manual errors while boosting efficiency at every level. Keep reading for an introduction to Microsoft Power Platform and Dynamics 365.

Microsoft’s 2023 Release Wave 1 for Dynamics 365 and Power Platform promises updates and capabilities designed to transform how their customers do business. With hundreds of new features announced across Dynamics 365 applications, capturing all the changes in one blog post would be impossible. However, we did want to shed light on the most prominent updates within Microsoft Dynamics 365 and Power Platform.

A shift in work patterns has led to many organizations having a workplace split between remote, in-office, and hybrid workers. Because of that, many have turned to cloud technology to make it easier for employees to collaborate and perform job tasks from any location.

Many who currently have an on-premises instance of Dynamics 365 are looking to switch to the cloud version. Transitioning from Dynamics 365 on-premises to cloud migration can go off-track quickly without a well-thought-out execution plan.

When Toyota started looking for ways to improve process flows in their automobile production lines, they came up with the concept of lean manufacturing. Today, the practice has been adopted in various industries to help companies become more efficient and get ahead of competitors. Dynamics 365 supports lean manufacturing principles by providing capabilities that help organizations cut down on waste and optimize their production flows.

More organizations are starting to understand the benefits of having essential business applications within a single platform. Microsoft 365 and Microsoft Dynamics 365 are both software-as-a-service (SaaS) platforms that fulfill different organizational needs for companies. Let’s look at how the platforms differ and the benefits they offer for organizations working in various industries.