With supply chain constraints affecting everyone, it’s more important than ever for organizations to have a reliable ERP to maintain stability. Dynamics 365 Supply Chain Management helps companies stay abreast in a competitive marketplace where things can change instantly. You can figure out ways to lower costs and increase profitability while gaining a 360-degree view of your operations. In addition to traditional supply chain processes, you can use Dynamics 365 Supply Chain Management for sourcing and procurement functions.

The biggest question most companies have when they start considering investing in Dynamics 365 is which version works best for them. Microsoft offers Professional and Enterprise licensing options for the platform. How do you know whether you need Dynamics 365 Enterprise vs. Professional? Let’s look at the capabilities of each to help you with your decision.

Organizations currently running instances of Dynamics AX may be contemplating shifting to Dynamics 365. Changing your enterprise resource planning (ER) solution is a major business decision, so you want to ensure you understand the pros and cons of Dynamics 365 Finance and Operations vs. AX. Let’s look at what each platform offers and what your company can gain by moving to a cloud-based ERP Dynamics 365 Finance.

Artificial Intelligence (AI) has become essential to companies looking to transform how they do business. Microsoft Dynamics AI for Sales helps organizations overcome business problems keeping them from achieving a higher success rate in closing deals with customers. The service makes it easier for salespeople to forge more personal connections with potential customers.

Dynamics 365 Sales Enterprise helps salespeople foster stronger relationships with clients. The software also provides users with insights to guide their actions, which leads to faster deal closings. It’s also excellent for helping sales teams track accounts and contacts. In addition, you can use the platform to nurture sales, set up detailed marketing lists, and keep up with services associated with specific customer accounts.

Supply chain management comes with challenges even under the best of circumstances. When you’re dealing with inventory shortages because of factors beyond your company’s control, things can escalate quickly. If you want to stay in control and meet the demands of your customers, it pays to have a solution like the Dynamics 365 Supply Chain Management platform in place to help you overcome various roadblocks.

Companies must maintain a certain level of consistency and predictability to sustain themselves over the long term. That’s not easy in a world constantly shifting and changing because of technology and evolving consumer needs. It’s one reason that many companies map out a business process flow for their most essential functions. Dynamics 365 simplifies the development of a business process flow diagram for any critical work within an organization.

Each year, the Microsoft Dynamics and Power Platform teams release documents that cover features coming in waves throughout the coming year. The company released documentation for the 2022 Wave 1 Release covering both platforms. In addition, Microsoft provided additional details about new updates coming to its vertical Industry Clouds.

The ongoing supply crunch continues to impact many aspects of our lives. Whether you’re frustrated at efforts to obtain the latest video game system or a housing builder unable to get hold of critical supplies, it may seem like there’s no end to the global supply chain problem. Microsoft Dynamics 365 Supply Chain Management provides organizations with a full-scale supply chain management solution.

The way your organization handles customer service directly affects the public perception of your company. For that reason, your agents must have access to technology capable of helping them provide an ideal experience for customers while making agents more efficient.