The U.S. is facing a talent shortage. CNN Money reports the unemployed labor pool is still at 4.1%, a 17-year low. While this is good news for employees, it’s bad news for employers struggling to find the help they need to get the job done.

Looking closely at Dynamics 365 vs. NAV 2017 yields some similarities and some differences.

Both software platforms provide excellent business solutions that Microsoft tailored to the small-to-midsized business market. The goal of both programs has been to streamline the efficiencies of business, allowing employees in any company to leverage the software to do more with less work.

But Dynamics 365 is a financial application that can be housed within Microsoft ERP Navision (NAV) - an ERP is enterprise resource planning software that holds multiple software applications under one business umbrella. There are differences in how you use both types of software. So the question isn’t really about Dynamics 265 vs. NAV 2017, because actually, it’s likely that your business could probably use both.

Dynamics 365 is the perfect tool to help organizations improve their customer relationships. Most companies still believe that customers are the center of the universe. That’s exactly why Microsoft calls Dynamics the “customer service hub.” They designed Dynamics 365 CRM as a way to improve relationships, increase sales, and keep businesses in the black.

“The promise of customer relationship management is captivating, but in practice it can be perilous.”
Avoid the Four Perils of CRM
Harvard Business Review

Choosing any partnership can be a tricky decision. Choosing a Microsoft Dynamics partner is certainly no exception to the rule. There are dozens of potential partners clamoring for your attention -- but only a few with the top skills to help you maximize Dynamics 365 for sales. Since deploying any ERP is a major investment of time and energy, it’s crucial to find the Microsoft Dynamics partner that can lay the groundwork for a successful deployment of this robust and effective software.

Microsoft just announced they’re making big changes to their Dynamics 365 offerings for next year. What this illustrates is that technology giant Microsoft is listening closely to what consumers are clamoring for. This latest effort to repackage and streamline their services and software shows that Microsoft hasn’t lost sight of what’s important to their business -- you.

There has been a head-to-head competition between Microsoft Dynamics vs. Salesforce CRM for years. That’s because the makers of both platforms continue to try to rule the market with their customer relationship management platform.