Microsoft Dynamics 365 Blog

A look into the world of Microsoft Dynamics.

The 3 Best ERP Systems for Construction Businesses

Posted by Alanna Friedberg on May 20, 2025 10:00:00 AM

The U.S. spent 2.2 trillion dollars on construction in 2024. That includes money spent on materials, tools, and the people behind the scenes charged with managing functions like finance, procurement, and supply chain management.  Many companies use ERP tools to handle these functions, with one of the most popular being Dynamics 365 for Construction. The platform offers everything organizations in the construction industry need to manage costs across different projects, including the ability to automate common business and financial workflows.

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Using Dynamics 365 for Contract Management

Posted by Alanna Friedberg on May 14, 2025 10:00:00 AM

Contract management is an essential function for many businesses. However, setting up, negotiating, and finalizing the terms of an agreement can become complicated very quickly. It helps to handle contract management using Dynamics 365. While you might be familiar with Microsoft Dynamics’ ERP and CRM capabilities, it’s also possible to set up a D365 contract management solution capable of handling contract creation, approvals, and management. Admins can also integrate Dynamics 365 with third-party contract management platforms.

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Tips for Managing Dynamics 365 Security and Compliance

Posted by Alanna Friedberg on Apr 15, 2025 10:00:00 AM

Budget and resource limitations make it more important for small and medium-sized organizations to find tools capable of performing multiple functions when managing security and tracking compliance. Dynamics 365 Business Central helps businesses protect data from breaches while addressing compliance concerns. 

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Microsoft AI, Dynamics, and Salesforce: How Do They Work Together?

Posted by Alanna Friedberg on Mar 25, 2025 10:00:00 AM

The rapid evolution of AI has empowered businesses to utilize popular tools like Microsoft Dynamics 365 and Salesforce in new ways. By integrating these platforms with the power of Microsoft AI, they transform into intelligent decision-making systems. This enhances robust enterprise resource planning (ERP) and customer relationship management (CRM) capabilities and empowers them with AI-driven insights, predictive analytics, and intuitive automation. Let’s explore what your company can gain by combining Microsoft AI, Salesforce, and Microsoft Dynamics. 

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Dynamics 365 vs. Business Central: What's the Difference?

Posted by Alanna Friedberg on Mar 4, 2025 10:00:00 AM

If you’re just getting started with the Dynamics 365 ecosystem or are coming back to it after some years, you might find yourself confused. Organizations searching for an ERP system may not know whether to go with Dynamics 365 NAV or explore Business Central. In fact, you may question the difference between Microsoft Business Central vs. Dynamics 365, Dynamics 365 vs. Finance and Operations, or Dynamics 365 vs. Business Central. There’s been a lot of change over the years when it comes to Microsoft Dynamics. Hopefully, reading this article will help you understand what’s happening today regarding Dynamics 365 and how it compares to Business Central.

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A Guide to Enabling Microsoft Copilot

Posted by Alanna Friedberg on Feb 13, 2025 10:00:00 AM

As one of those involved in ushering in a new age of artificial intelligence (AI) for business purposes, Microsoft developed Copilot to eliminate repetitive customer service, sales, and operational tasks. You can integrate Microsoft Copilot in multiple environments, including Dynamics 365. The rollout began in September 2023 by introducing Copilot into Windows 11. Below is an overview of how to enable Microsoft Copilot in various instances. 

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How to Use Microsoft AI for Great Customer Experience Insights

Posted by Alanna Friedberg on Jan 31, 2025 6:24:54 PM

Any good business executive understands the key to customer retention is making customers happy. Microsoft has become a pioneer in leveraging artificial intelligence (AI) to enhance the customer experience. Ideally, companies could gain a competitive edge, improved customer retention, and higher revenue growth. Microsoft AI customer insight tools like Customer Insights and Copilot use data organizations obtain from customers to find new opportunities for business growth and ways to increase customer satisfaction. 


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Topics: Dynamics 365

Should Ecommerce Businesses Use Microsoft Dynamics 365?

Posted by Alanna Friedberg on Dec 3, 2024 10:00:00 AM

The current business landscape is more complex than ever. For example, local and federal regulations impact how eCommerce businesses handle customer data. Global events impact the supply chain, which can affect a company’s ability to deliver products on time. You need business applications capable of helping your company users navigate these changes. 

Microsoft Dynamics 365 eCommerce helps your organization do everything from building a new storefront to managing payment transactions. You can easily streamline your eCommerce operations. Let’s look at different ways you can use Dynamics 365 Business Central to optimize your eCommerce functions. 

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Dynamics 365 vs Dynamics Business Central: Which to Choose

Posted by Alanna Friedberg on Nov 12, 2024 10:00:00 AM

Looking to expand its footprint in the world of cloud ERPs, Microsoft launched Dynamics 365 Business Central in 2018. The enterprise resource planning (ERP) solution primarily targets small to medium-sized businesses (SMBs). One point of confusion for many is that Microsoft already had other ERP solutions in the market that had become very popular. 

Business Central was initially known as Dynamics NAV, the on-premises version. You also had Dynamic AX, whose functionality is now spread across Dynamics 365 Finance, Project Operations, and Human Resources. There’s also Dynamics GP, another popular small business ERP. 

If you’re considering moving from your on-premises Dynamics installation to the cloud, it helps to understand the benefits of such a move. That’s why we’ve prepared an overview of Business Central vs. Dynamics 365 popular ERPs. 

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HubSpot vs. Microsoft Dynamics 365: Which Works Best for Marketing?

Posted by Alanna Friedberg on Feb 6, 2024 10:00:00 AM

Customer relationship management (CRM) tools help businesses manage, coordinate, and organize customer information. They’re essential in helping salespeople manage and track inbound leads and help marketers understand the impact of individual campaigns. HubSpot and Microsoft Dynamics 365 are two of the top CRM solutions organizations use for marketing and sales. Let’s look at Dynamics 365 vs. HubSpot and how their capabilities make it easier to manage functions in both. 

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Topics: Dynamics 365