Microsoft Dynamics 365 Blog

A look into the world of Microsoft Dynamics.

Top 7 Features of Microsoft Sales Copilot

Posted by Alex Marzban on Dec 10, 2025 10:00:02 AM

Sales teams today are navigating a landscape where every lead and deal must count. Microsoft’s Sales Copilot helps them meet that challenge as a transformative AI-driven assistant designed to make sales professionals more efficient, insightful, and proactive. Far from a simple CRM add-on, Sales Copilot is deeply integrated with Microsoft 365 and Dynamics 365, allowing sellers to work directly within tools they already use every day, like Outlook, Teams, and Excel.
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Topics: Dynamics 365

Step By Step Guide to Dynamics 365 & Azure Integration

Posted by Alanna Friedberg on Nov 13, 2025 10:00:00 AM

Quick Answer

Integrating Dynamics 365 with Microsoft Azure enables secure, scalable data exchange and automation using tools like Azure Service Bus and Azure DevOps. This connection improves collaboration, streamlines workflows, and enhances CRM and ERP functionality. IES helps businesses configure Azure-Dynamics 365 integrations for seamless performance and cloud-based efficiency. Want to learn the specifics? Read on!

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Topics: Dynamics 365

Dynamics 365 Copilot vs. SAP Joule vs. Salesforce Einstein

Posted by Alex Marzban on Nov 13, 2025 9:59:59 AM

Artificial intelligence is rapidly redefining how businesses interact with their ERP (enterprise resource planning) and CRM (customer relationship management) systems. Among the frontrunners in this AI-driven automation race are Microsoft Dynamics 365 Copilot, SAP Joule, and Salesforce Einstein, each promising to transform productivity, surface deeper insights, and elevate customer engagement.. Yet, understanding how they differ is essential before deciding which solution aligns with your organization’s goals.

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Topics: Dynamics 365

How to Use the Microsoft Dynamics Web API

Posted by Alanna Friedberg on Nov 12, 2025 10:00:00 AM

Quick Answer

The Microsoft Dynamics 365 Web API lets developers interact with CRM and ERP data using RESTful HTTP methods (GET, POST, PATCH, DELETE). Built on OData standards, it supports integrations, automation, and custom apps in C# or JavaScript. Proper authentication, via OAuth or Active Directory, ensures secure, seamless data access across Dynamics 365 environments. Want to learn the specifics? Read on!

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Topics: Microsoft Dynamics

Streamlining Finance Operations with Copilot

Posted by Alex Marzban on Nov 11, 2025 10:00:02 AM

Finance teams today are under constant pressure to deliver insights faster, automate repetitive tasks, and maintain accuracy across increasingly complex data environments. That’s where Copilot for Finance can help, as a transformative tool built to simplify, accelerate, and elevate finance operations.
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Topics: Dynamics 365

AI for Risk Management & Compliance in Dynamics 365

Posted by Alex Marzban on Nov 6, 2025 10:00:01 AM

Artificial intelligence is quietly transforming the way organizations handle risk management and compliance, especially within Microsoft Dynamics 365. Traditional oversight models rely heavily on human review and reactive reporting, but with AI-powered systems and autonomous agents built directly into Dynamics 365, businesses can shift from identifying problems after the fact to predicting and preventing them in real time.
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Topics: Dynamics 365

Top 5 Examples of Customer Relationship Management Efficiency

Posted by Alanna Friedberg on Nov 5, 2025 10:00:00 AM

Quick Answer

Customer Relationship Management (CRM) systems like Microsoft Dynamics 365 streamline sales, marketing, and service by centralizing customer data, automating workflows, and improving collaboration. With CRM automation and analytics, businesses can personalize engagement, boost retention, and enhance efficiency, turning every customer interaction into an opportunity for growth. Want to learn more? Read on!

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AI Copilot for Financial Planning & Analysis (FP&A)

Posted by Alex Marzban on Nov 4, 2025 10:00:00 AM

Financial planning and analysis has always demanded precision of the kind that relies on countless spreadsheets, data reconciliations, and late-night adjustments before quarterly reviews. But now, with Microsoft’s Copilot for Finance, that process is transforming from manual drudgery into intelligent automation.
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Topics: Dynamics 365

How to Use Dynamics 365 With Azure Blob Storage

Posted by Alanna Friedberg on Nov 4, 2025 10:00:00 AM

Quick Answer

Integrating Microsoft Dynamics 365 with Azure Blob Storage lets you store, manage, and retrieve large files securely in the cloud. This setup improves scalability, reduces storage costs, and streamlines attachment management. Using Azure AD authentication and the Attachment Management Add-in ensures secure, efficient, and automated data handling across Dynamics 365 environments. Want to learn the specifics? Read on!

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Topics: Dynamics 365

A Complete Guide to Microsoft Dynamics NAV

Posted by Alanna Friedberg on Oct 30, 2025 10:00:00 AM

Quick Answer: What is Microsoft Dynamics NAV and how does it help businesses?

Microsoft Dynamics NAV is an on-premises ERP system for small and mid-sized businesses to manage finance, supply chain, projects, and operations. While still supported, it’s being phased into Dynamics 365 Business Central, Microsoft’s cloud-based successor offering greater flexibility, real-time access, and seamless integration with modern Microsoft tools. 


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Topics: Dynamics NAV