Data now forms the center of most business decisions. Company leaders use it to understand the strengths and challenges of their current business models. Thanks to modern technology, we can now capture and review real-time data. Solutions like Microsoft Dynamics 365 store information in internal databases so users can quickly access information from storage platforms like Dataverse. Let’s explore how Dataverse works. We’ll also go over what you can achieve by working with Dynamics 365 and Dataverse.  

Microsoft showed its commitment to using artificial intelligence through its partnership with OpenAI. At this point, they’re most well-known as the creators of ChatGPT. The company’s Dynamics 365 release wave 1 plan showed how Microsoft would introduce hundreds of AI capabilities within their enterprise resource planning (ERP) solutions. Project managers stand to benefit significantly from Copilot by using AI in project management.

In a world where consumers have more choices than ever, businesses must find ways to forge connections a customer can’t get elsewhere. Customer relationship management (CRM) solutions give small and medium-sized businesses (SMBs) a way to understand customers and prospects to help them provide better service. Microsoft Dynamics 365 provides a customer service CRM platform that helps track, manage, and store customer-related information.

Business intelligence involves gathering, reviewing, and presenting data visually. It helps organizations make more informed decisions by making information easier to understand. There are numerous software tools available to carry out business intelligence, including Microsoft Dynamics. It allows businesses to place data into a single environment to extract insights and make more effective decisions. Let’s look at what your business could gain by turning to Dynamics 365 for business intelligence software. 

Microsoft’s Power Platform provides organizations with low and no-code development tools that facilitate the building of custom applications. You can also automate workflows and perform analysis. Dynamics 365 AI Builder expands upon those capabilities, increasing companies’ ability to optimize their business processes. Users can use it to develop custom AI models that fit their needs or use prebuilt models that fit common business scenarios without having advanced coding or analytics skills.  

Below is an overview of the capabilities available with AI Builder Dynamics 365.  

The Microsoft Dynamics 365 Web API is a RESTful web service that expands developers’ ability to interact with Dynamics 365 functionality and data using the HTTP protocol. You can access the endpoints and operations using standard GET, POST, PUT, and DELETE HTTP methods. The Web API uses the Open Data Protocol (ODAP), an OASIS standard that outlines how to build and consume RESTful APIs.

Companies love finding a great ERP system that fits their current business environment. Ideally, the company manufacturing the product continues making updates that allow a business to continue its use. Sometimes, though, a manufacturer might decide to discontinue solutions because they’re focusing on something new.

That kind of talk has cropped up around Microsoft Great Plains, or Microsoft GP. Businesses happy with the platform may come across rumors that Microsoft plans to no longer provide support after 2025. The resulting confusion can leave business owners needing clarification about what to expect.

Smaller companies who use Dynamics GP to manage their business and financial processes may worry about what happens after that date. That’s why we’ve provided this article to answer questions about Dynamics GP and how Microsoft plans to support the product.

As businesses grow, they need technology capable of scaling up with the increased demand. It’s why many companies turn to solutions like Microsoft Dynamics GP to handle their accounting and business needs. It’s a popular choice among small and medium-sized businesses (SMBs) because of its flexibility and robustness. However, many organizations aren’t optimizing the solution in ways that provide maximum efficiency. You can benefit from hiring a Microsoft Dynamics GP Consultant if your company falls into that category.

Dynamics 365 provides businesses with a customer relationship management (CRM) solution to improve their marketing capabilities. When leveraged correctly, Dynamics 365 Customer Engagement can help companies achieve higher sales and provide quality customer service to build upon customer loyalty. The suite of business applications makes it easier for your organization to engage with customers at various touchpoints and manage those relationships.  

Rapid advancements in artificial intelligence (AI) technology have started a new era of transformation in the business world. The recently launched Microsoft 365 Copilot aims to provide organizations with a way to leverage AI in everyday business processes and workflows. Combining Microsoft Power Platform and Copilot capabilities allows your company to operate more efficiently. Company users save time by building applications capable of eliminating manual workflows, while customers benefit from enhanced customer experiences.