Microsoft is one of the biggest names around when it comes to business software solutions. If you’re in the market for an enterprise resource planning (ERP) or customer relationship management (CRM) platform, your research should have turned up information on Microsoft Dynamics. With so many versions available, you may be wondering what makes them distinct from each other. That’s why we’ve set up this guide to help you understand critical differences between some of the most popular Microsoft Dynamics solutions.

Advances in technology are bringing changes in every industry, including manufacturing. As a result, there’s an opportunity to increase productivity by incorporating key elements of the digital revolution, including automation, machine learning, and interconnectivity.

You get all that when you make Microsoft Dynamics 365 for manufacturing your enterprise resource planning (ERP) choice. The platform allows companies to improve customer satisfaction and gain more comprehensive visibility into warehouse and supply chain operations.

Regardless of whether you work in the healthcare, manufacturing, or finance industry, there’s a need for business tools capable of supporting your critical work processes. For most businesses, that means investing in a quality customer resource management (CRM) and enterprise resource planning (ERP) platform. Investing in Microsoft Dynamics 365 gives you access to both, increasing your company’s ability to adapt to a changing business environment. Let’s look at why you should choose Microsoft Dynamics 365 over other solutions.

One of the most significant decisions that comes with making Dynamics 365 your business platform choice is how it will be deployed. While many companies prefer an on-premises installation to have more control, Dynamics 365 has offered a software-as-a-service (SaaS) version you can deploy online since 2018. Of course, there are advantages and disadvantages to both approaches. That’s why we decided it would be a good idea to review the differences between Dynamics 365 online vs. on-premises features.

A successful implementation is crucial in achieving success with your Dynamics 365 platform. With it, you can transform yourself from an organization constantly reacting to change to one driving solutions. For example, you can give your customer service representatives all the tools and information needed to resolve issues during the first contact. Likewise, your sales team can access information that helps them prioritize leads and find new opportunities.

Most modern businesses rely on an enterprise resource planning (ERP) platform to support critical business services. If you’re in the market for a new ERP system or are looking to upgrade your current solution, it’s a good idea to have the help of a top Microsoft Dynamics 365 consultant. The Dynamics 365 ecosystem is vast and growing every day. Bringing in a Dynamics consultant who understands your business flows can be critical in ensuring you incorporate the right ERP technology into your business.

Field service agents need help dealing with issues like miscommunications, a lack of resources, and poor route planning. Dynamics 365 Field Service changes all that with a platform designed to make it easier for agents to connect with customers and increase efficiency. By allowing businesses to take a customer-centric approach, agents are better equipped to deal with problems quickly and manage operations from a single location.

ERP software serves as a centralized location for companies. Companies use them to offer a unified way for various departments to tap into information needed for different job functions. With data evolving into one of the most valuable assets a company can hold, ERP systems offer an additional level of security to protect it against unauthorized users. Microsoft offers two ERP solutions widely in use, Microsoft Dynamics AX and Dynamics 365. Let’s look at what advantages both bring to the table.  

The evolution and maturing of the construction industry have brought about a change in what’s needed to manage projects effectively. You have the complexity involved in keeping up with the different responsibilities of organizing workers, contractors, suppliers, and materials. When you add to that the importance of staying within a budget and delivering on time, you see why many in the construction industry see the need to move on from spreadsheets and into an all-encompassing business solution like Microsoft Dynamics 365.

Speed and quality service are essential to achieving success in distribution. With so many challenges within all phases of warehousing and supply chain management, companies need every advantage to help with inventory, shipping, and all stages of the product cycle. It’s why many organizations have adopted Microsoft Dynamics GP to help maximize cashflows, improve profitability, and turn inventory around quickly.