The IES Blog
News. Tips. Professional Advice.

A look into the world of Microsoft Dynamics.

4 Smart Reasons to Use Dynamics CRM for Your Healthcare Company

Posted by IES on Jun 2, 2016 10:00:00 AM

Dynamics_CRM_for_healthcare.jpgHealthcare organizations often struggle with balancing their budgets and their IT needs. But the right software solutions can improve productivity, reduce inefficiencies, and maintain better security throughout the organization. Using Dynamics CRM for healthcare organizations reduces the amount of time and money that needs to be spent throughout administrative processes, streamlining operations and providing better patient care.

Dynamics CRM for Healthcare Organizations: 4 Reasons to Invest

1. Provide a Better and More Consistent Patient Experience

By improving the productivity of your healthcare organization, you can stretch limited resources to their absolute boundaries, providing better patient service with fewer employees. Many healthcare organizations find themselves struggling to meet the needs of their patients within their budgets. Dynamics CRM empowers an organization to make the most of the resources they have. Not only does this provide a more consistent patient experience, but it also provides better patient outcomes by consolidating the information that staff members need to provide the best care.

2. Allow Patients to Self-Service

Now more than ever patients are looking towards self-servicing. Modern patients want to be able to schedule their own appointments, check on their own health records, and connect with a support team without having to get on the phone. Microsoft Dynamics CRM for healthcare allows patients to take charge of their health, connecting to the healthcare organization through multiple channels. This reduces the burden on the healthcare organization while also increasing patient satisfaction.

3. Coordinate Your Patient Schedules

Many healthcare organizations have numerous departments and specialists. Microsoft Dynamics CRM has features designed to make it easier to coordinate patient care between disparate areas of the healthcare organization, reducing confusion and making sure that the patient's healthcare plan is followed. With better coordination and scheduling, healthcare organizations are also able to service more patients within the same blocks of time, improving upon their revenue.

4. Maintain High Levels of Security

Healthcare organizations need to be particularly protective over their confidential data. Health information, financial information, and other personally identifiable information must all be protected against growing waves of threats, as cybercriminals are increasingly targeting healthcare organizations for their large amounts of data. Microsoft Dynamics CRM offers cloud-based and on-premise hosting services that are designed to support the security needs of the public sector. Through authentication standards, encryption protocols, and auditing and accountability, Microsoft Dynamics CRM can provide solid security in addition to convenience.

The software can also streamline the operations of many healthcare organizations, greatly improving revenue and reducing expenses.


Want more information about how Dynamics CRM can benefit your healthcare organization? Contact the experts at IES today for a free consultation.  


Microsoft Dynamic GP Ebook