The IES Blog
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A look into the world of Microsoft Dynamics.


Recent Posts

Why Manufacturing ERP Software is Key to Managing a Global Supply Chain

Posted by IES on Jan 14, 2020 11:00:00 AM

In manufacturing, managing a global supply chain requires a proactive and agile approach. Market factors force supply chain changes that manufacturers must quickly overcome or run the risk that the entire delicate infrastructure will fail.

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Topics: ERP

How to Find the Best CRM for Your Small Business

Posted by IES on Jan 7, 2020 11:00:00 AM

If you run a small business, new software may be the last thing on your mind. Perhaps you’re more worried about finding better employees or increasing cash flow. Maybe your A/R is too high or there’s a supply chain issue holding you back. We know that small business owners have all kinds of worries.

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Topics: CRM

Salesforce vs. Dynamics 2020: How the CRM Giants Measure Up Entering the Next Decade

Posted by IES on Dec 31, 2019 11:00:00 AM

Salesforce vs. Dynamics: In a review of the top CRM tools, it’s usually these two behemoths that go head-to-head when enterprise organizations consider new sales and marketing software.

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Topics: CRM

CRM in Healthcare: Five Reasons Health Professionals Need CRM Software

Posted by IES on Dec 17, 2019 11:00:00 AM

Healthcare is increasingly driven by value. Under the influence of our digital devices, healthcare consumers are increasingly aware that they have choices in services. Whether it’s seeking help at a minute clinic or urgent care, traveling to the ER, or seeing a family practice doctor, most consumers know there is a plethora of resources at their fingertips

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Topics: CRM

When Your Business Should Choose Dynamics CRM On-Premise vs. Cloud

Posted by IES on Dec 10, 2019 8:32:00 PM

2019 has been the year that enterprise organizations finally moved to the cloud. TechRepublic reports that nearly 70% of enterprise organizations moved data to an off-premise data server this year. This encroachment by cloud vendors into the formerly on-premise space has led many software companies to add cloud software options to previously installation-only software.

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Topics: Dynamics CRM

Dynamics CRM 2016 vs. Dynamics 365: Which Is Best for Your Business?

Posted by IES on Dec 3, 2019 8:27:00 PM

The old Dynamics CRM received an upgrade in 2016 to the new rebranded Dynamics 365. The new platform combined the existing customer relationship management (CRM) software with Microsoft’s enterprise resource planning (ERP) platform and a full suite of tools covering finance, marketing, sales, operations, and more. The goal of the upgrade was to eliminate the silos between these departments in a repacking of some of the Dynamic suite of products into one integrated whole.

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Topics: Dynamics 365, Dynamics CRM

How AI for Sales Could Soon Change Your Business

Posted by IES on Nov 26, 2019 11:00:00 AM

2020 may be a breakthrough year for AI in business. As you probably know, AI stands for artificial intelligence, a concept that has been around for more than 50-years. While true AI (sci-fi movie style) isn’t here quite yet, it’s also used to refer to for computer algorithms that are making our lives a lot easier. You’ll find AI tools all around us, from the natural language processing that lives in your smartphone to the machine learning programs that help your Alexa respond to your request.

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What the Best CRM Tools Have in Common

Posted by IES on Nov 21, 2019 10:00:00 AM

Markets are increasingly competitive, but software can help sales teams more effectively influence the buyer journey and close more deals. Customer service teams can leverage that same software to improve the client experience and increase their retention over the long term.

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Topics: CRM Software

Dynamics CRM Data Migration Best Practices

Posted by IES on Oct 22, 2019 10:34:00 AM

Everyone is moving to the cloud. Right Scale released their annual state of the cloud survey, where they polled IT professionals on their use of cloud services for infrastructure, platform, data storage, software, and more. Their survey found 2018 to be the year of the cloud for even the most reluctant and slow to switch enterprise organizations:

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Topics: Microsoft Dynamics CRM

Confluence Vs SharePoint: Which is Better for Your Business?

Posted by IES on Oct 8, 2019 10:15:00 AM

Here is what we know: The right tools can make all the difference.

The digital landscape is dotted with choices for document and team collaboration software. Because our teams are often dispersed or remote, having the right tool for coordinating project documents is essential for making business happen.

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Topics: Microsoft Sharepoint