Dynamics 365 is the perfect tool to help organizations improve their customer relationships. Most companies still believe that customers are the center of the universe. That’s exactly why Microsoft calls Dynamics the “customer service hub.” They designed Dynamics 365 CRM as a way to improve relationships, increase sales, and keep businesses in the black.

“The promise of customer relationship management is captivating, but in practice it can be perilous.”
Avoid the Four Perils of CRM
Harvard Business Review

Choosing any partnership can be a tricky decision. Choosing a Microsoft Dynamics partner is certainly no exception to the rule. There are dozens of potential partners clamoring for your attention -- but only a few with the top skills to help you maximize Dynamics 365 for sales. Since deploying any ERP is a major investment of time and energy, it’s crucial to find the Microsoft Dynamics partner that can lay the groundwork for a successful deployment of this robust and effective software.

Microsoft just announced they’re making big changes to their Dynamics 365 offerings for next year. What this illustrates is that technology giant Microsoft is listening closely to what consumers are clamoring for. This latest effort to repackage and streamline their services and software shows that Microsoft hasn’t lost sight of what’s important to their business -- you.

There has been a head-to-head competition between Microsoft Dynamics vs. Salesforce CRM for years. That’s because the makers of both platforms continue to try to rule the market with their customer relationship management platform.