Microsoft Dynamics 365 Blog

A look into the world of Microsoft Dynamics.

Great Plains Ecommerce Takes On A Whole New Level Of Usefulness

Posted by IES on Jan 28, 2015 7:03:00 PM

Dynamics Great Plains, Microsoft's Enterprise Resource Planning (ERP) software, is both one of the oldest and most cutting edge software programs available to small businesses. With eCommerce web management, the software suite takes on a whole new level of usefulness.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions

What Is Microsoft CRM?

Posted by IES on Jan 27, 2015 6:00:00 PM

Microsoft CRM is a customer relationship management software released by program giant Microsoft. Out of the box, Microsoft CRM focuses mainly on Marketing, Sales, and Service sectors. The application is server-client which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. There are four different versions, each of which are tailored to the users specific needs.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking

Microsoft CRM Solutions And Retail: The Perfect Match

Posted by IES on Jan 27, 2015 5:47:00 PM

Looking for a way to streamline your retail operations to free up more time for your customers? is the perfect way to accomplish this. It can streamline your retail operations and decrease the work load for your employees by providing the following services:

  • Automating the checkout process,
  • Keeping tabs on your inventory,
  • Managing pricing, sales and marketing of goods,
  • Keeping track of customers and targeting marketing efforts toward them,
  • Managing your personnel matters,
  • Specifically tailoring reports for your business needs,
  • Protecting customer information,
  • Accounting.

In addition to providing a wealth of services, microsoft crm solutions also offers three other all significant benefits:

  • It is quickly installed.
  • It is easy to use.
  • It is easy to learn, providing built-in wizards and user interfaces.

So just how effective is microsoft crm solutions?

165 million customers can't be wrong! Delta Airlines uses microsoft crm solutions in at least three ways to help create a lot of very happy customers.  First, it provides windows phones for flight attendants, enabling them, among other things, to process payments during flights! Second, it provides surface tablets to pilots for flight plan assistance! Third, it powers the Fly Delta Mobile app, which enables customers of Delta to do such things as check in, check their flight status, book flights and even check their SkyMiles accounts.

Delta gives partial credit for empowered employees and happy travelers to their use of microsoft crm solutions.  Imagine how many happy customers could be drawn back to your business over and over again with software that takes a great deal of the work out of retail management, allowing you and your employees to focus on the most important aspect of your business...your customers.

For more information on how microsoft crm solutions can benefit your retail operations, your employees, and your customers, contact us.

BUILD A SOLUTION

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft CRM Banking, Business Solutions

Give New Staff Members An Effective Introduction To SharePoint

Posted by IES on Jan 27, 2015 5:35:00 PM

You welcome new employees by introducing them to their new team members and their new office. Why not add an introduction to SharePoint to the getting-acquainted list for new staff?

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking, Sharepoint, Business Solutions

Optimize Telecommunications Customer Engagement With Microsoft CRM Solutions

Posted by IES on Jan 27, 2015 5:32:00 PM

In today's communications industry, competition is fierce, and each company must excel at customer service in order to retain its clients. With Microsoft CRM Solutions, customer service can be optimized via the many avenues it provides for increased communication.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking

The Benefits Of Integrated Microsoft CRM Training

Posted by IES on Jan 27, 2015 5:29:00 PM

When considering your options for installation and deployment of Microsoft Dynamics, you will want to weigh the costs and benefits of many different approaches. As you are probably aware, having certified  Microsoft CRM training at your fingertips will have long-term impact on the success of your deployment.

A TOTAL END-TO-END IMPLEMENTATION PLAN

Working as a licensed Microsoft Certified Gold Solutions Partner, Internet eBusiness Solutions (IES) will tailor training materials to your business as part of an end-to-end implementation plan. As part of our collaborative effort to make Microsoft Dynamics CRM work for your company, we will develop training materials specific to your business - your SLA's, your interfaces, your company policies.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking

What Is Microsoft Dynamics GP? It's The Accountant's Favorite Software.

Posted by IES on Jan 27, 2015 5:27:00 PM

Accounting is a set of repetitive tasks: Sorting, coding and data entry. The right software with broad functionality can help ease the daily work. Consider the following list of some of the Microsoft Dynamics GP features that accommodate these everyday jobs, avoid common posting errors, and prevent entry in incorrect screens and periods.

  • Vendor set up can include GL posting accounts to expedite invoice entry process. If needed, these accounts can be overridden when entering invoices to be charged to unusual accounts.
  • Inventory item table adjusts inventory when billing customers, thus avoiding timely month-end adjustments.
  • Batch entry aids in posting accuracy because it slows the process and allows for review of transactions. It is difficult to enter 50 or a hundred invoices and never make a typo. Accomplish entry posting of invoices by batch or individually.
  • Security is set for each user, controlling what screens and functions are available to individual users. This eliminates confusion. Control who can set up vendors and GL accounts, eliminating duplicate entries.
  • Open and close periods as required. Control what dates can be used in entry and which periods are available and open. This prevents entering to the wrong period, a familiar error, especially during month and year end. Reopen periods if needed.
  • Set up new records on the fly. Set up a new vendor or a new GL account number without having to close the batch.

Whether you are looking for your first accounting software for a new business or looking to move on to a more powerful software, contact us to learn more about Microsoft Dynamics GP.

 

How to Sell Your Boss On Investing In Microsoft Dynamics GP

 

 
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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking

IES Provides Dynamics GP Support

Posted by IES on Jan 13, 2015 7:01:00 PM

With updates, new releases and customizations, a business management software program is often too difficult to run for a small to medium business. Without proper support, businesses are left hiring programmers, developers and designers to custom tailor a program to the business's unique needs. Many businesses cannot afford this, and so they go without.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions

Microsoft CRM Solutions' Mobility Vision Now A Reality

Posted by IES on Jan 13, 2015 6:58:00 PM

The best sales teams are often away from their desks on sales calls learning about prospects' and customers' needs. Unleashing your sales teams from their desks is a great way to make this happen, and thanks to smartphones and tablets, this is more achievable than ever. The latest release of Microsoft Dynamics CRM runs natively on Apple iPad and Microsoft Surface tablet devices and shows potential to revolutionize remote selling.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions