Software changes. It’s the cardinal rule, whether you’re Oracle, Microsoft, or Apple. As a Microsoft partner, we know that the organization is constantly iterating to make their products better for the end user. While it’s important to embrace the spirit of continuous improvement in the digital era, we also recognize that Microsoft has been changing their products a lot lately, including renaming and rebranding these new and improved tools.
Creating a Customer Relationship Management Strategy for Dynamics 365
Here’s the hard truth about even the best software; it cannot fix broken processes. This is especially true in the area of sales and customer service, where the best practices your team adopts can have a real impact on the corporate bottom line.
Topics: CRM, Dynamics 365, Customer Relationship Management
Dynamics 365 vs Dynamics Business Central: Which to Choose
The newest member of Microsoft Dynamics 365 family is called Dynamics 365 Business Central, which is an enterprise resource planning (ERP) platform designed for the small to mid-sized business. It can get confusing because Dynamics Business Central is essentially the successor of Dynamics NAV. Microsoft has also rebranded, tweaked, and issued new versions for their middle-market ERP platform, including:
Topics: Dynamics 365, Dynamics NAV, Business Central
Rolling out any new software requires planning and finesse. Dynamics 365 implementation is a tricky process no matter the size of your business. That’s because this sophisticated software could impact many areas of your business. Dynamics 365 migrations are particularly tricky at the enterprise-level, as the rollout could encompass dozens of corporate departments. But having a process in place for Dynamics 365 implementation is important even for a small business.
Topics: Dynamics 365
If you’re planning on transitioning from your legacy accounting platform to Dynamics 365 Business Central, this post is for you. We’ll look at how the migration can be easy – but you’ll need the right tools to make it happen.
Topics: Dynamics 365, Business Central
Today, software iterations evolve faster than global weather patterns. These changes stem from a heady mix of marketplace competition, product innovation, and the tennis volley between software developers and cyber criminals.
Microsoft, in particular, has embraced the drive to innovate, with a twice-a-year release cycle for the past decade or so. Today, it seems like Microsoft is releasing new versions of its software offerings almost constantly, which can throw your help desk, your IT team, and your staff into a tailspin.
Topics: Dynamics 365
So, here’s a dilemma: Not all software systems are configured properly to play nice with others. Fortunately, in the case of Dynamics 365 and SharePoint, since both are Microsoft products, they naturally integrate well with each other. Microsoft has worked hard to create an umbrella of office software suitable for the largest enterprise organizations or the solo entrepreneur.
However, Dynamics 365 SharePoint integration is necessary to optimize the ROI on these products. This article will help you understand why Dynamics 365 SharePoint integration not only matters – but why it’s imperative for your business.
Topics: Sharepoint, Dynamics 365
Dynamics 365 vs. Quickbooks: Which Can Scale With Your Business?
When it’s time to consider accounting software, understanding the strengths and weaknesses of the platform is very important. Obviously, you’ll look at ease of use, support, and how the software meets your unique business case. But it’s also going to be hard to decide between software, especially if your organization is planning on growing.
Topics: Dynamics 365
As with most SaaS based solution, Dynamics for Finance and Operations needs to be customized a bit to get the most out of the software. Putting in the time up front to set up these modules will improve the speed of adoption and overall ROI.
Topics: Dynamics 365
CRM, or customer relationship management software is a title that actually does a nice job describing the core functionality of the technology. Microsoft Dynamics 365 CRM is a data warehouse where every customer relationship can be tracked and managed. When a CRM like Dynamics is optimized, it means that your entire organization can have an accurate idea how well you’re managing existing customers and the prospecting sales pipeline.
Topics: Dynamics 365

