Microsoft Dynamics 365 Blog

A look into the world of Microsoft Dynamics.

6 Business Problems Dynamics 365 AI for Sales Can Solve

Posted by Alanna Friedberg on Jul 12, 2022 10:00:00 AM

Artificial Intelligence (AI) has become essential to companies looking to transform how they do business. Microsoft Dynamics AI for Sales helps organizations overcome business problems keeping them from achieving a higher success rate in closing deals with customers. The service makes it easier for salespeople to forge more personal connections with potential customers.

Read More

Topics: Dynamics 365

5 Top Features of Dynamics 365 Sales Enterprise

Posted by Alanna Friedberg on Jun 28, 2022 10:15:00 AM

Dynamics 365 Sales Enterprise helps salespeople foster stronger relationships with clients. The software also provides users with insights to guide their actions, which leads to faster deal closings. It’s also excellent for helping sales teams track accounts and contacts. In addition, you can use the platform to nurture sales, set up detailed marketing lists, and keep up with services associated with specific customer accounts.

Read More

Topics: Dynamics 365

Why Use Dynamics 365 for Warehouse and Supply Chain Management?

Posted by Alanna Friedberg on Apr 5, 2022 9:30:00 AM

Supply chain management comes with challenges even under the best of circumstances. When you’re dealing with inventory shortages because of factors beyond your company’s control, things can escalate quickly. If you want to stay in control and meet the demands of your customers, it pays to have a solution like the Dynamics 365 Supply Chain Management platform in place to help you overcome various roadblocks.

Read More

Topics: Dynamics 365

Improving Business Process Flow With Dynamics 365

Posted by Alanna Friedberg on Mar 10, 2022 10:30:00 AM

Companies must maintain a certain level of consistency and predictability to sustain themselves over the long term. That’s not easy in a world constantly shifting and changing because of technology and evolving consumer needs. It’s one reason that many companies map out a business process flow for their most essential functions. Dynamics 365 simplifies the development of a business process flow diagram for any critical work within an organization.

Read More

Topics: Dynamics 365

What's New in Dynamics 365 Sales 2022 Release Wave 1

Posted by Alanna Friedberg on Mar 8, 2022 10:30:00 AM

Each year, the Microsoft Dynamics and Power Platform teams release documents that cover features coming in waves throughout the coming year. The company released documentation for the 2022 Wave 1 Release covering both platforms. In addition, Microsoft provided additional details about new updates coming to its vertical Industry Clouds.

Read More

Topics: Dynamics 365

The Ongoing Supply Crunch: Can Microsoft Dynamics Management 365 Help?

Posted by Alanna Friedberg on Mar 2, 2022 10:30:00 AM

The ongoing supply crunch continues to impact many aspects of our lives. Whether you’re frustrated at efforts to obtain the latest video game system or a housing builder unable to get hold of critical supplies, it may seem like there’s no end to the global supply chain problem. Microsoft Dynamics 365 Supply Chain Management provides organizations with a full-scale supply chain management solution.

Read More

Topics: Dynamics 365

How to Use Dynamics 365 for Customer Service

Posted by Alanna Friedberg on Feb 8, 2022 9:30:00 AM

The way your organization handles customer service directly affects the public perception of your company. For that reason, your agents must have access to technology capable of helping them provide an ideal experience for customers while making agents more efficient.

Read More

Topics: Dynamics 365

Upgrading Microsoft AX to Dynamics 365

Posted by Alanna Friedberg on Jan 20, 2022 10:00:00 AM

Microsoft AX is an ERP solution designed to assist companies in organizing and automating business processes. However, with Microsoft ending support for Dynamics AX in 2021, you may be looking to transition your ERP services over to Dynamics 365.

Read More

Topics: Dynamics 365

Setting Up Invoice Automation in Dynamics 365

Posted by Alanna Friedberg on Nov 30, 2021 9:30:00 AM

Invoice management is a major part of business. Getting your invoices paid on time is essential to ensuring you don’t end up with liabilities that lead to problems with your vendors. However, as your company grows, getting all your invoices handled on time can take more time. The Accounts Payable (AP) automation capabilities within Dynamics 365 help you speed up invoice processes.

Read More

Topics: Dynamics 365

What to Know About Using Microsoft Dynamics 365 for Marketing

Posted by Alanna Friedberg on Nov 16, 2021 10:00:00 AM

Good marketing is key to helping companies generate enough demand to increase revenues. Dynamics 365 for Marketing helps organizations turn potential prospects into solid business relationships. One of the best things about all Dynamics 365 Marketing is how easy it is to use. In addition, the platform offers the best marketing automation software for Microsoft Dynamics CRM. You can use the embedded intelligence within both applications to encourage engagement and turn leads into regular clients.

Read More

Topics: Dynamics 365