Effective customer relationship management (CRM) can earn your business a big pot of gold in the form of new sales and client retention. Good CRM software like Microsoft Dynamics is the rainbow that will lead you to that gold.

Microsoft Dynamics GP takes care of virtually all of your business needs. But did you know that it can also take care of your storefront? By adding an e-Commerce shopping cart to Microsoft Dynamics GP, you can handle all of your sales, order processing, and inventory handling through a single consolidated platform. This streamlined system will save on both administrative hours and expenses. There are a few different options available depending on your company's needs.

MS Dynamics has recently released brand new functionality for 2016. Organizations currently using or considering Microsoft Dynamics CRM solutions may want to learn about some of the most exciting and interesting features. Microsoft has been steadily moving towards supporting more cloud-based functionality and improving its integrated, module-based platforms. Here are the top features that were announced:

Combining Microsoft Dynamics CRM and SharePoint's document server is an excellent way to improve workplace productivity, as it makes it faster and easier for your employees to both collaborate and provide better customer service. As with any integration, however, there are some additional considerations you’ll have to make. Here are six major things you should know about Microsoft Dynamics CRM integration with SharePoint.

Are you thinking about transitioning to a cloud ERP? There are many benefits for small business owners in investing in cloud ERP solutions—many of which you don't need a degree in technology to understand. Below, we list some of the major benefits of transitioning to cloud ERP solutions for small business owners.

Microsoft Dynamics Great Plains (Great Plains) is a faster, easier, and simpler way to manage your organization's financials. Through Great Plains, you will be able to reduce administrative costs and improve the accuracy of your reporting. Below, we share a variety of other ways that Great Plains makes accounting easier for businesses.

“The cloud” is a term that refers to offsite data storage. When implemented correctly, cloud storage conserves resources for both small and big companies alike, and there are several solution options. Below, we’ve shared the information you need to know about public and private cloud computing for businesses, from a Microsoft Gold Certified Partner.

At any part of a project, money tends to be of the utmost concern. As the project's implementation creeps along, the amount of monies due can even exceed the value of the accounts receivable. Knowing where your project is at in relation to the red or black part of your bottom line is imperative to ensuring a successful project completion.

Keeping track of the ebbs and flows of cash is made much simpler when you integrate the accounting process into a simple project management software.

You may have hired the most amazing sales team any company has ever had its hands on, but if you don't have the right tools in place, your people may be missing out on vital chances to enhance your customers' relationships from very basic levels.  Dynamics CRM integration can help you reel in the possibilities so your sales team can be more productive.

CRM software is specialized to fit the needs of different industries and business models. It is most easily understood as business-to-business or business-to-customer software, but there are also platforms designed for nonprofit organizations and other entities. There are more robust versions tailored for large corporations and more basic versions for small businesses. A SaaS model is based on an online subscription instead of a company purchasing the software. In the content below, we'll go over CRM for business uses such as CRM in marketing, and sales forecasting software.