Microsoft Dynamics 365 Blog

A look into the world of Microsoft Dynamics.

B2C Platforms Vs. Microsoft Dynamics' B2B Ecommerce

Posted by Alanna Friedberg on Feb 3, 2015 7:09:00 PM

There are many different options available for the business that is seeking to build an online commerce, so what is important to know about Dynamics GP eCommerce vs other available ecommerce platforms?

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Topics: Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking, Business Solutions

Great Plains Ecommerce Takes On A Whole New Level Of Usefulness

Posted by IES on Jan 28, 2015 7:03:00 PM

Dynamics Great Plains, Microsoft's Enterprise Resource Planning (ERP) software, is both one of the oldest and most cutting edge software programs available to small businesses. With eCommerce web management, the software suite takes on a whole new level of usefulness.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions

Microsoft CRM Solutions And Retail: The Perfect Match

Posted by IES on Jan 27, 2015 5:47:00 PM

Looking for a way to streamline your retail operations to free up more time for your customers? is the perfect way to accomplish this. It can streamline your retail operations and decrease the work load for your employees by providing the following services:

  • Automating the checkout process,
  • Keeping tabs on your inventory,
  • Managing pricing, sales and marketing of goods,
  • Keeping track of customers and targeting marketing efforts toward them,
  • Managing your personnel matters,
  • Specifically tailoring reports for your business needs,
  • Protecting customer information,
  • Accounting.

In addition to providing a wealth of services, microsoft crm solutions also offers three other all significant benefits:

  • It is quickly installed.
  • It is easy to use.
  • It is easy to learn, providing built-in wizards and user interfaces.

So just how effective is microsoft crm solutions?

165 million customers can't be wrong! Delta Airlines uses microsoft crm solutions in at least three ways to help create a lot of very happy customers.  First, it provides windows phones for flight attendants, enabling them, among other things, to process payments during flights! Second, it provides surface tablets to pilots for flight plan assistance! Third, it powers the Fly Delta Mobile app, which enables customers of Delta to do such things as check in, check their flight status, book flights and even check their SkyMiles accounts.

Delta gives partial credit for empowered employees and happy travelers to their use of microsoft crm solutions.  Imagine how many happy customers could be drawn back to your business over and over again with software that takes a great deal of the work out of retail management, allowing you and your employees to focus on the most important aspect of your business...your customers.

For more information on how microsoft crm solutions can benefit your retail operations, your employees, and your customers, contact us.

BUILD A SOLUTION

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft CRM Banking, Business Solutions

Give New Staff Members An Effective Introduction To SharePoint

Posted by IES on Jan 27, 2015 5:35:00 PM

You welcome new employees by introducing them to their new team members and their new office. Why not add an introduction to SharePoint to the getting-acquainted list for new staff?

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking, Sharepoint, Business Solutions

IES Provides Dynamics GP Support

Posted by IES on Jan 13, 2015 7:01:00 PM

With updates, new releases and customizations, a business management software program is often too difficult to run for a small to medium business. Without proper support, businesses are left hiring programmers, developers and designers to custom tailor a program to the business's unique needs. Many businesses cannot afford this, and so they go without.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions

Microsoft CRM Solutions' Mobility Vision Now A Reality

Posted by IES on Jan 13, 2015 6:58:00 PM

The best sales teams are often away from their desks on sales calls learning about prospects' and customers' needs. Unleashing your sales teams from their desks is a great way to make this happen, and thanks to smartphones and tablets, this is more achievable than ever. The latest release of Microsoft Dynamics CRM runs natively on Apple iPad and Microsoft Surface tablet devices and shows potential to revolutionize remote selling.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions

Certified Microsoft Gold Partners: An Ideal Marriage When Migrating To Dynamics 2015

Posted by IES on Dec 31, 2014 6:55:00 PM

The digital landscape is alive with the sounds of abbreviated software monikers, from SaaS and AFFS to ERP and CRM platforms; the latter, such as Microsoft Dynamics CRM is touted for its ability to keep salespeople, marketing and customers all engaged in more meaningful interactions. All with more profitable outcomes.

But it’s not uncommon for company decision-makers to question the benefits of CRM software: they may feel it makes sense for larger companies, not necessarily for a small, growing business.

But CRM is not the new-software-on-the-block that’s susceptible to flagging trends. In fact, back in the ‘90s, contact management software began its evolution into the sales force of companies of all sizes.

Today, it is often married with the latest enterprise resource management software as well, such as Microsoft Dynamics ERP, offering a single, database management system to handle business processes and engage customers on a more meaningful basis.

On-premise, or online, Microsoft Dynamics CRM continues to be a workhorse business tool. In fact, the Redmond Giant recently released an updated version for Dynamics 2015. But for thoseSMBs still not ready to turn to the cloud, Microsoft has also completed a major update for its on-premise Dynamics platform (version 7.0)

Dynamics CRM 2015

The enhanced features of this new release is the software’s ability to provide more opportunity for team collaboration, whether in marketing or sales---users can access a visual rendition of sales data within named locales and in real-time.

“Dashboards” take a prominent role in this versions mobility capabilities. The module gathers key data across specified departments to help increase sales productivity. The displayed data represents sales information, forecasts and even customer purchasing histories to allow more opportunities for cross-selling and customer engagement.

Dynamics CRM / Social Listening is a feature available without extra cost to online subscribers. This allows users to connect with “customers, prospects and partners.”

Discover the many levels of productivity achievable through Microsoft Dynamics. Contact us today. Discover what it means for customers of Internet eBusiness Solutions to work with a certified Microsoft Gold partners. This designation requires partners to provide customer references showing evidence of vendor-assisted solutions using Microsoft products and technology.

 

Microsoft Dynamics GP 2015 PDF
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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions

Microsoft Dynamics E-Commerce Solutions For The Success Of Your Business

Posted by IES on Dec 31, 2014 6:50:00 PM

The Microsoft Dynamics E-Commerce platform can help get your business on the fast track to success by simplifying all your computing needs. Imagine having one software solution for all your needs!

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Topics: Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft CRM Banking, Business Solutions

Microsoft Dynamics Consulting Helps Great Plains Businesses Interact Better With Customers And Staff

Posted by IES on Dec 31, 2014 5:41:00 PM

Sometimes the gap in communications between departments, teams and individuals widens in proportion to the urgency at hand: silos of information remain in quiet isolation while stakeholders scurry about making ill -formulated  decisions.

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Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking, Business Solutions