CRM and ERP software has a history of being used by the manufacturing, shipping and distribution sectors. But its contributions to improving business processes and customer relationships carries over into the healthcare industry as well.
Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions
Big Data. It’s changing the way businesses connect with their customers by helping to predict “future customer behaviours, trends and outcomes” that are less one-dimensional with more actionable information.
Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions
A lot of hoopla surrounds what might be the trendiest catchphrase in technology today: Business Intelligence (BI).
Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking, Business Solutions
Business owners are plagued with indecision about whether or not they should invest in the latest ERP software. But a lot of the push back may have to do with the notion of buying a powerful productivity tool, while only using a small portion of its capabilities.
Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft CRM Banking, Business Solutions
An ERP solution for your business needs to be integrated across various systems and software. Dynamics GP, by Microsoft offers a wide range of implemented solutions across your entire business. This is one of the main differences between an ERP and a CRM or other business solution. A true ERP (Enterprise Resource Planning) program covers all the basic functions of other programs and can be customized to meet your business's unique needs.
Topics: Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking, Business Solutions
There are many different options available for the business that is seeking to build an online commerce, so what is important to know about Dynamics GP eCommerce vs other available ecommerce platforms?
Topics: Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking, Business Solutions
Dynamics Great Plains, Microsoft's Enterprise Resource Planning (ERP) software, is both one of the oldest and most cutting edge software programs available to small businesses. With eCommerce web management, the software suite takes on a whole new level of usefulness.
Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Business Solutions
Microsoft CRM is a customer relationship management software released by program giant Microsoft. Out of the box, Microsoft CRM focuses mainly on Marketing, Sales, and Service sectors. The application is server-client which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. There are four different versions, each of which are tailored to the users specific needs.
Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft Dynamics GP, Microsoft CRM Banking
Looking for a way to streamline your retail operations to free up more time for your customers?Microsoft crm solutions is the perfect way to accomplish this. It can streamline your retail operations and decrease the work load for your employees by providing the following services:
- Automating the checkout process,
- Keeping tabs on your inventory,
- Managing pricing, sales and marketing of goods,
- Keeping track of customers and targeting marketing efforts toward them,
- Managing your personnel matters,
- Specifically tailoring reports for your business needs,
- Protecting customer information,
- Accounting.
In addition to providing a wealth of services, microsoft crm solutions also offers three other all significant benefits:
- It is quickly installed.
- It is easy to use.
- It is easy to learn, providing built-in wizards and user interfaces.
So just how effective is microsoft crm solutions?
165 million customers can't be wrong! Delta Airlines uses microsoft crm solutions in at least three ways to help create a lot of very happy customers. First, it provides windows phones for flight attendants, enabling them, among other things, to process payments during flights! Second, it provides surface tablets to pilots for flight plan assistance! Third, it powers the Fly Delta Mobile app, which enables customers of Delta to do such things as check in, check their flight status, book flights and even check their SkyMiles accounts.
Delta gives partial credit for empowered employees and happy travelers to their use of microsoft crm solutions. Imagine how many happy customers could be drawn back to your business over and over again with software that takes a great deal of the work out of retail management, allowing you and your employees to focus on the most important aspect of your business...your customers.
For more information on how microsoft crm solutions can benefit your retail operations, your employees, and your customers, contact us.
Topics: Microsoft Dynamics CRM, Microsoft Gold Certified Partner, Microsoft CRM Banking, Business Solutions
